ServiceNow (SNOW) Test Engineer – TS/SCI CI Poly
About The Position
TENICA is seeking a highly skilled ServiceNow (SNOW) Test Engineer to support a mission-critical Intelligence Community (IC) customer. This role is ideal for a technical professional with deep expertise in testing SNOW applications, workflows, and integrations across complex, multi-contractor environments. The SNOW Test Engineer will play a pivotal role in validating mission-critical systems, developing automated tests, and ensuring the integrity and performance of the SNOW platform. This position requires hands-on technical proficiency, exceptional attention to detail, and the ability to collaborate effectively with cross-functional teams.
Requirements
- Active TS/SCI clearance with CI Polygraph (required).
- Minimum of 13 years of professional experience, with demonstrated expertise in testing SNOW applications and workflows.
- Hands-on experience with automated testing tools and methodologies, particularly for ServiceNow platforms.
- Exceptional problem-solving skills and attention to detail in identifying, documenting, and tracking software defects.
- Strong interpersonal skills and ability to collaborate across multiple teams and contractors.
- Effective communicator capable of explaining complex testing procedures and results to leadership and non-technical stakeholders.
Nice To Haves
- Familiarity with Intelligence Community (IC) environments, including mission-critical workflows and IT systems.
- Strong understanding of SNOW modules, workflow automation, and integration best practices.
- Experience with testing management tools such as Automated Test Framework or equivalent automated SNOW testing tools.
- Relevant certifications, e.g., Certified Application Specialist (SNOW) or ISTQB Foundation Level Certification in Software Testing.
Responsibilities
- Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all modules and functionalities.
- Develop and execute automated testing scripts, minimizing manual testing cycles and ensuring consistent system performance.
- Validate SNOW design and development solutions, ensuring workflows meet requirements and align with best practices.
- Define, refine, and implement testing procedures and methodologies to optimize reliability and functionality of workflows.
- Collaborate closely with developers and stakeholders to confirm issue resolution and retest systems to ensure fixes are effective.
- Track and report test results, providing metrics and insights to leadership to guide platform improvements.
- Work with multiple contractor teams to ensure seamless testing integration for interconnected systems and workflows.
- Participate in technical reviews, design workshops, and status meetings to align testing efforts with program objectives.
- Build strong relationships with cross-functional teams, administrators, and leadership to ensure transparent communication and efficient testing processes.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
