ServiceNow- Shared Services Systems Analyst [SNOW]
Envision Healthcare•Nashville, TN
About The Position
The ServiceNow Shared Service Analyst is responsible for providing broad expertise and hands-on support to the People Services and Operations function and key stakeholders through ServiceNow. This role ensures optimization of the ServiceNow technology, including process workflows, case management and the portal experience. The incumbent collaborates with cross-functional partners and third-party vendors to support continuous process improvement, metrics and reporting, and special projects in support of Human Resources goals.
Responsibilities
- Providing broad expertise and hands-on support to the People Services and Operations function and key stakeholders through ServiceNow.
- Ensuring optimization of the ServiceNow technology, including process workflows, case management and the portal experience.
- Collaborating with cross-functional partners and third-party vendors to support continuous process improvement, metrics and reporting, and special projects in support of Human Resources goals.
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Healthcare FSA
- Dependent Care FSA
- Limited Healthcare FSA
- FSAs for Transportation and Parking & HSAs
- Paid time off
- 9 observed holidays
- Paid family leave
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Education Level
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