ServiceNow QA Tester

Saxon Global • Charlotte, NC

1d

About The Position

This role involves leading testing efforts for ServiceNow SPM projects and enhancements. The successful candidate will be responsible for developing comprehensive test strategies, plans, and cases, and coordinating testing activities across various business units. The position requires hands-on execution of different testing types, including functional, integration, regression, and user acceptance testing, as well as managing the defect lifecycle. Collaboration with a wide range of stakeholders, including Product Owners, Business Analysts, Developers, Project Managers, and business stakeholders, is crucial. The role also supports release readiness and post-deployment validation.

Requirements

• 5+ years of software testing and quality assurance experience.
• 2+ years serving as a Test Lead or QA Lead.
• Minimum 3 years of hands-on ServiceNow experience in a testing, administration, implementation, or development roles.
• Experience testing ServiceNow solutions beyond an end-user capacity.
• Strong experience with test planning, regression testing, integration testing, User Acceptance Testing (UAT), defect management, and Agile delivery methodologies.
• Strong communication and stakeholder management skills.

Nice To Haves

• Experience with ServiceNow Strategic Portfolio Management (SPM), including Project Portfolio Management, Demand Management, Resource Management, Financial Management, Project Workspace, and Time Management.
• ServiceNow Certified System Administrator (CSA).
• Experience developing and maintaining Automated Test Framework (ATF) test suites.
• Experience supporting ServiceNow upgrades and large-scale platform implementations.

Responsibilities

• Lead testing efforts for ServiceNow SPM projects and enhancements.
• Develop test strategies, test plans, test cases, and execution schedules.
• Coordinate testing activities across multiple business units and stakeholder groups.
• Execute functional, integration, regression, and user acceptance testing.
• Manage defect tracking, triage, and validation.
• Support release readiness and post-deployment validation activities.
• Collaborate with Product Owners, Business Analysts, Developers, Project Managers, and business stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed