ServiceNow Platform and Security Administrator

Applied MaterialsSanta Clara, CA
Onsite

About The Position

We’re looking for a ServiceNow Platform and Security Administrator with 10 + years of experience to manage, secure, and optimize our ServiceNow instance(s). You’ll own platform administration, access controls, and security configurations while partnering with IT and business teams to keep the platform reliable and compliant.

Requirements

  • 10 + years of experience
  • Regarded as the technical expert in their particular field
  • Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
  • Anticipates business and regulatory issues; recommends product, process or service improvements
  • Leads projects with notable risk and complexity; develops the strategy for project execution
  • Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
  • Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
  • Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Responsibilities

  • Administer ServiceNow instances: user provisioning, roles, ACLs, groups, and delegated admin
  • Configure and maintain security controls (ACLs, data policies, encryption, MFA/SSO integration)
  • Manage instance upgrades, patching, and health checks (Instance Scan, Health Log Analytics)
  • Monitor platform performance, logs, and security events; respond to incidents
  • Implement and audit compliance frameworks (SOX, GDPR, HIPAA, etc. as applicable)
  • Manage integrations (LDAP/SAML, MID Servers, REST/SOAP APIs) securely
  • Support ITSM, ITOM, SecOps, or other modules in use
  • Conduct vulnerability assessments and remediate findings within ServiceNow
  • Document configurations, policies, and standard operating procedures
  • Collaborate with developers/architects on secure app design and release management

Benefits

  • Supportive work culture that encourages you to learn, develop, and grow your career
  • Comprehensive benefits package
  • Participation in a bonus and a stock award program, as applicable
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