ServiceNow Platform Administrator

ProSidian Consulting, LLC•Alexandria, VA

2d•Hybrid

About The Position

ProSidian Seeks a ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Systems Administrator Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1920 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the Alexandria, VA (Hybrid) Across The Mid Atlantic Region supporting a Human Capital Analytics & IT Modernization for Federal science agency HR modernization The ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] is aligned with GSA Labor Category: Systems Administrator. We seek ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as NSF. 0 JOB OVERVIEW Provide services and support as a ServiceNow Platform Administrator [Business Analytics Support: HR Technology Ecosystem, And Enterprise-Wide Decision-Making Capabilities Enhancement] in the Government And Public Services Industry Sector focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO) Generally Located In Alexandria, VA (Hybrid) and across the Mid Atlantic Region (Of Country/World) Working Hybrid On/Off Client Site. Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs. ServiceNow Enhancements/ServiceNow Development: Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions to support workflow automation, dashboarding, and employee experience initiatives. Implementation of custom ServiceNow solutions (HRSD, ITSM, App Engine) and workflow automation.

Requirements

ProSidian Seeks a ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] for Program Support on a Exempt W2: No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Systems Administrator Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1920 Hrs. ST | 0 Hrs. OT on a Exempt W2: No Overtime Pay Contract Contingent Basis, generally located across the Alexandria, VA (Hybrid) Across The Mid Atlantic Region supporting a Human Capital Analytics & IT Modernization for Federal science agency HR modernization
The ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] is aligned with GSA Labor Category: Systems Administrator.
We seek ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as NSF. 0
JOB OVERVIEW
Provide services and support as a ServiceNow Platform Administrator [Business Analytics Support: HR Technology Ecosystem, And Enterprise-Wide Decision-Making Capabilities Enhancement] in the Government And Public Services Industry Sector focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO) Generally Located In Alexandria, VA (Hybrid) and across the Mid Atlantic Region (Of Country/World) Working Hybrid On/Off Client Site.
Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.
ServiceNow Enhancements/ServiceNow Development: Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions to support workflow automation, dashboarding, and employee experience initiatives. Implementation of custom ServiceNow solutions (HRSD, ITSM, App Engine) and workflow automation.
Bachelor’s IT.
5+ years admin experience.
Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development Functional Area Activities.
ServiceNow admin
Attention to detail
Proficiency in project management methodologies and tools.
Exceptional leadership and interpersonal skills for effective team management.
Outstanding time management and prioritization abilities to meet project milestones.
Adaptability to changing project requirements and priorities
Ability to multi-task and pay close attention to detail.
Excellent analytical, organizational and time management skills
Strong communication skills, both oral and written.
U.S. Citizenship Required You must be a United States Citizen

Nice To Haves

Desired Qualifications For ServiceNow Platform Administrator | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0067067] (NSF0067067) Candidates: 5+ years admin experience.

Responsibilities

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.
ServiceNow Enhancements/ServiceNow Development: Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions to support workflow automation, dashboarding, and employee experience initiatives. Implementation of custom ServiceNow solutions (HRSD, ITSM, App Engine) and workflow automation.
ServiceNow Platform Administrator Candidates work to facilitate ServiceNow Development delivering ServiceNow & SharePoint Online Development - ServiceNow Enhancements/ServiceNow Development through Administer platform | maintain systems | ensure performance.
Further, they Maintain ServiceNow platform, manage users, ensure system performance and updates.
ServiceNow Platform Administrator Professionals typically cover ServiceNow Development Functional Area / Swim Lane / Category Disciplines and serve as Senior specialist or technical lead scope requiring independent execution, strong subject-matter expertise, and responsibility for complex deliverables..
They Administer platform operations supporting ServiceNow Development; manage configuration, user access, releases, issue resolution, and day-to-day sustainment aligned to NSF service expectations.

Benefits

Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis.
Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision..
401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays..
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits.
Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services.
Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting..
Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident..
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability.