ServiceNow IRM Implementation Manager
Crowe LLP•Dallas, TX
•$103,200 - $210,900•Onsite
About The Position
Crowe is seeking a passionate leader to guide our clients through their Integrated Risk Management (IRM) ServiceNow implementations. This position requires an individual that demonstrates leadership, decision-making, and management skills, and to oversee the ServiceNow IRM/GRC implementations to serve our clients with excellence.
Requirements
- 5+ years' experience in a professional environment
- 3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on IRM.
- ServiceNow implementation lead or system administrator experience.
- Knowledge and experience running an IRM/GRC program on ServiceNow.
- Experience managing & delivering multiple projects at the same time.
- Experience providing business/operations/technical consulting to senior leaders of organization.
- Ability to work both independently and in a team environment with professionals of all levels.
- Strong organizational, interpersonal and presentation skills
- Excellent written and oral communication skills.
- Ability to multi-task and manage multiple projects at the same time.
- Exceptional problem solving, critical thinking, and analytical skills.
- Working knowledge of project planning and project management methods and tools
- Willingness to travel a minimum of 30%
Nice To Haves
- Certified System Administrator (CSA)
- Certified Implementation Specialist – Risk and Compliance
Responsibilities
- Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs (Statement of Work)
- Advise clients on leveraging ServiceNow for supporting their IRM program.
- Lead project implementation & oversee architectural design, while working directly with our Engagement Lead, Solution Architect, and team of Developers to ensure project delivery is on track.
- Facilitate project introduction, kick-off meetings & weekly client status meetings, while creating and managing project timeline
- Provide guidance to developers on ServiceNow configuration.
- Provide final quality assurance reviews of all deliverables.
- Design and deliver end user training.
- Expand client’s vision and opportunities to drive additional business value through ServiceNow.
Benefits
- Comprehensive total rewards package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
