ServiceNow Implementation Project Manager - Cary, NC
Merge IT•Cary, NC
•Hybrid
About The Position
Our enterprise-level client is seeking to add a ServiceNow Implementation Project Manager to work onsite in Cary, NC. This is a contract role with the possibility of extension or conversion to permanent based on performance. The role involves managing the Service Delivery for a Quote/Proposal Management Application built on ServiceNow, acting as a proxy Product Owner/Application Manager. The ideal candidate will have experience implementing ServiceNow, be local to Cary, NC, and comfortable working onsite several days a week.
Requirements
- Experience implementing ServiceNow (not user level experience).
- Candidates local to Cary, NC.
- Comfortable working onsite a few days a week (probably 3-4).
- Experience managing medium to large sized projects in Agile or Hybrid way.
- Working experience in a large multinational, geographically diverse environment.
- Experience with ServiceNow based application development.
- Excellent communication skills, both written and verbal.
- Ability to establish and maintain strong relationships.
- Problem solving and root cause identification skills.
- Must be a team player and able to work collaboratively with and through others.
- Must be able to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.
Responsibilities
- Review upcoming business change requests with multiple businesses.
- Document details of IT changes that will be occurring for the product.
- Coordinate and resolve gaps in information and prioritize the execution of changes along with the Business.
- Organize changes in sprints with the implementing teams.
- Proactive Communication of timelines of changes and upcoming releases.
- Manage the timely delivery of work with multiple teams.
- Identify and escalate Risk/delays proactively.
- Make sure all agreed documentation and sign offs are captured as per internal IT process.
- Coordinate Release management, test management, and change management in Azure DevOps.
- Manage Upgrade (Test / validation) of the application to next version of Service Now.
- Provide daily operational support to the Product Owner.
Benefits
- Contract role with possibility of extension
- Permanent possibility with good performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
