ServiceNow HRSD Implementor / Senior Developer

Scicom Infrastructure ServicesAtlanta, GA
Remote

About The Position

We are seeking an experienced ServiceNow HRSD Implementor / Senior Developer to lead the design, configuration, and deployment of Human Resources Service Delivery (HRSD) solutions on the ServiceNow platform. This is a hands-on delivery role focused on implementing scalable HR workflows, improving employee experience, and driving automation across HR processes.

Requirements

  • 5+ years of ServiceNow development experience
  • 2+ years of hands-on experience with HRSD implementations
  • Strong experience with: HR Case Management Lifecycle Events Service Catalog & Flow Designer Business Rules, Script Includes, Client Scripts
  • Experience integrating ServiceNow with HRIS platforms (Workday, SAP, etc.)
  • Strong understanding of data security and privacy requirements within HR systems
  • Ability to work independently in an offshore delivery model

Nice To Haves

  • ServiceNow certifications: CSA (Certified System Administrator) CIS-HR (HRSD Implementation Specialist) CAD (Certified Application Developer)
  • Experience with Employee Center / Employee Center Pro
  • Familiarity with document management and e-signature integrations
  • Experience working in enterprise HR transformation programs

Responsibilities

  • Design and implement ServiceNow HRSD solutions, including: HR Case Management Employee Service Center (ESC) HR Service Catalog Knowledge Management
  • Configure and customize HR workflows and lifecycle events (onboarding, offboarding, job changes)
  • Build and maintain HR catalog items, forms, and automated workflows
  • Develop integrations with HR systems (e.g., Workday, SAP SuccessFactors, etc.)
  • Implement and manage HR data security, including: HR criteria COEs (Centers of Excellence) Data segregation and access controls
  • Configure notifications, SLAs, and reporting dashboards
  • Support employee experience improvements through portal design and usability enhancements
  • Troubleshoot and resolve platform and workflow issues
  • Collaborate with stakeholders to translate HR requirements into scalable solutions
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