ServiceNow Enterprise Architect

Visvero, Inc.Springfield, VA

About The Position

We are seeking a highly experienced ServiceNow Enterprise Architect to lead the design and implementation of our ServiceNow platform. This role requires deep expertise in ServiceNow architecture, administration, and integration, with a strong understanding of enterprise architecture frameworks. The ideal candidate will have a proven track record of designing and managing large-scale ServiceNow environments and excellent communication skills to effectively manage stakeholders.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
  • 12+ years of IT experience with 5+ years focused on ServiceNow architecture.
  • Deep expertise in ServiceNow platform architecture and administration.
  • Hands-on experience with ITSM, ITOM, CMDB, Discovery, Service Mapping, and Asset Management.
  • Strong knowledge of enterprise architecture frameworks such as TOGAF.
  • Experience designing large-scale, multi-instance ServiceNow environments.
  • Proven experience with REST/SOAP APIs, Integration Hub, and enterprise integrations.
  • Excellent stakeholder management and communication skills.

Nice To Haves

  • ServiceNow Certified Technical Architect (CTA).
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Implementation Specialist (CIS) certifications.
  • TOGAF Certification.
  • Cloud certifications (Azure, AWS, or GCP).
  • Experience in Fortune 500 or large enterprise environments.

Responsibilities

  • Design and implement the overall architecture of the ServiceNow platform.
  • Administer and manage the ServiceNow platform, ensuring its stability and performance.
  • Develop and maintain integrations with other enterprise systems using REST/SOAP APIs, Integration Hub, and other relevant technologies.
  • Ensure the platform adheres to enterprise architecture standards and best practices.
  • Collaborate with stakeholders to understand business needs and translate them into technical solutions within ServiceNow.
  • Provide technical leadership and guidance on ServiceNow best practices.
  • Manage large-scale, multi-instance ServiceNow environments.
  • Stay current with new ServiceNow features and capabilities and assess their applicability to the organization.
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