ServiceNow Developer

Pinnacle Technical Resources Inc•Minneapolis, MN

66d•$60 - $72•Hybrid

About The Position

We are seeking a skilled ServiceNow Developer to join our team. The ideal candidate will have a strong understanding of ServiceNow platform capabilities, relational database concepts, and data analytics. This role requires excellent communication skills to translate business requirements into technical solutions and a solid grasp of Agile/Scrum methodologies.

Requirements

Minimum of 3 years of experience with ServiceNow, including update sets, scripting, ACLs, and app scopes.
Basic understanding of relational database concepts and data modeling.
Experience with Metric Definitions, Metric Instances, Script Includes, and Scheduled Scripts.
Proficiency in UI Builder and Platform Analytics.
Solid SQL and data modeling skills, including data models and cubes.
Experience with Snowflake or equivalent cloud data warehouse.
Familiarity with Predictive Intelligence, including classification, similarity, clustering, and model lifecycle.
ServiceNow certifications such as CSA, CAD, CIS (e.g., ITSM, Discovery, CMDB), Performance Analytics & Reporting Micro-Cert, and Predictive Intelligence Micro-Cert.
Experience with Power BI and SQL Server Management.
Background in data governance, including glossary, lineage, stewardship, and PII/security controls.
Knowledge of data archiving, archive table design, and off-platform storage patterns.
Exposure to Discovery/Service Mapping and its impact on CMDB data quality and reporting.

Responsibilities

Develop and maintain ServiceNow applications, including update sets, scripting, and table constructs.
Implement and manage data import/export sets and REST/Table APIs.
Ensure reliable analytics by translating service models into CSDM and CMDB structures.
Collaborate with stakeholders to translate business KPIs into technical solutions.
Utilize Agile/Scrum practices, including ATF, versioning, and release pipelines.

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