ServiceNow Developer

CGI•Baltimore, MD

15d•Onsite

About The Position

CGI Federal is seeking a ServiceNow Developer with experience analyzing the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal This position is located at our client site in Woodlawn, MD. Individuals are required to be fully onsite five days a week Your future duties and responsibilities: . Provide development support for ServiceNow projects and enhancements. . Develop process workflows and automation strategies. . Collaborate with the team in architecture design development and reviews. . Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements. . Support growth-related activities, including prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications for their practice expertise.

Requirements

Bachelor's and 3 years of experience, Master's and 1 year of experience or 7+ in lieu of a degree
5+ years of experience as ServiceNow developer
3+ years of experience with technical discussions and reviews.
Experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
Excellent understanding of system architecture, design principles, and impacts
Experience supporting IT related data integrity (CMDB, HAM, SAM etc.)
Excellent technical leadership skills and initiative to take on additional responsibilities.
Excellent written and oral communication skills to deliver technical solutions simply and succinctly
Experience with the US Federal Government
Must be able to obtain and maintain a Public Trust. Contract requirement.
3+ years of experience with developing ServiceNow solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, HR
3+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)
2+ years of technical leadership experience driving change/solutions.
Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java
Experience with implementing Java scripting to support automation across the various modules in ServiceNow
Experience with REST and SOAP web service protocols
Experience with Business Rules, Workflow, Identification Rules, Workspaces and External Portals
Knowledge of SAML, Active Directory, or LDAP
Specialized ServiceNow Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM or HR
Project Management or Agile certification
ITILv4 Foundations Certification
Ability to work in a high growth, fast paced environment

Nice To Haves

CIS – Customer Service Management
CIS – IT Service Management
CIS – Discovery
CIS – Service Mapping
CIS – Strategic Portfolio Management
CIS – Application Portfolio Management
CIS – Software Asset Management
CIS – Hardware Asset Management

Responsibilities

Provide development support for ServiceNow projects and enhancements.
Develop process workflows and automation strategies.
Collaborate with the team in architecture design development and reviews.
Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.
Support growth-related activities, including prototypes, and oral presentations.