ServiceNow Developer

Who we are: BAL • Richardson, TX

16d

About The Position

We are seeking a skilled and experienced ServiceNow Developer to join our Service Automations team. This role is responsible for the administration, development, and optimization of the ServiceNow platform to support enterprise IT service management processes. The ideal candidate will have deep technical expertise, a strong understanding of ITIL practices, and a passion for automation and innovation.

Requirements

• Minimum 5 years of hands-on experience as a ServiceNow Developer & Administrator, preferably in a large and complex enterprise environment.
• Strong knowledge of ServiceNow platform architecture, scripting, and functionality.
• Certified ServiceNow System Administrator (CSA) and Certified Application Developer (CAD) certifications required.
• Proficient in JavaScript, HTML, CSS, XML, JSON, REST, and SOAP.
• Deep experience with ServiceNow ITSM, CSM, and CMDB modules.
• Solid understanding of ITIL processes and best practices.

Responsibilities

• Administer and support the ServiceNow platform, including Incident, Problem, Change, Service Catalog, Asset, Configuration, Knowledge, and Reporting modules.
• Perform system upgrades, patching, testing, and troubleshooting to ensure platform reliability and performance.
• Develop and maintain workflows, scripts, business rules, UI policies, UI actions, notifications, and integrations using ServiceNow APIs.
• Implement and enforce Role-Based Access Control (RBAC), data security, and compliance policies.
• Manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up-to-date IT infrastructure data.
• Stay current with the latest ServiceNow releases, features, and trends; recommend and implement improvements and innovations.

Benefits

• competitive pay
• a discretionary annual bonus
• a supportive, team oriented culture
• an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed