ServiceNow Developer

Chenega Corporation•Springfield, VA

37d

About The Position

ServiceNow Developer Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of experience working in the Federal marketplace. Chenega Agile Real-Time Solutions is seeking a ServiceNow Developer to support the EMS program for the National Geospatial-Intelligence Agency (NGA). This role will be responsible for the design, development, customization, and support of solutions built on the ServiceNow platform. The ideal candidate will bring hands-on experience working with ServiceNow modules, scripting, integrations, and workflows in a secure federal environment.

Requirements

Bachelor's degree in computer science, Information Systems, or related field OR
High school diploma or GED equivalent with 7+ years of relevant experience
3+ years of experience with ServiceNow development and administration.
Required - ServiceNow Certified System Administrator (CSA) or higher (e.g., Application Developer, Implementation Specialist).
Proficient in JavaScript, HTML, CSS, and working with ServiceNow's Glide API.
Experience with ServiceNow modules such as ITSM, CMDB, and custom application development.
ServiceNow platform best practices and system performance tuning.
Strong understanding of SDLC, Agile methodologies, and DevSecOps pipelines.
Active TS/SCI clearance (required upon start).

Nice To Haves

Preferred - Implementation Specialist, Certified Application Developer.
Preferred - Experience working on DoD or IC programs.
Experience with platform security configurations (e.g., ACLs, roles, encryption).
Experience with automated testing frameworks and CI/CD tools integrated with ServiceNow.
Excellent problem-solving and communication skills.
Ability to work independently and yet be effective within a team setting
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications
Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
Good problem-solving skills: ability to visualize a problem/situation and think abstractly to solve it

Responsibilities

Develop and customize ServiceNow applications, workflows, and catalog items using JavaScript, Glide API, and Flow Designer.
Design and implement integrations between ServiceNow and external systems using REST/SOAP APIs.
Support and enhance existing ServiceNow applications (e.g., ITSM, CMDB, Change Management, Incident/Problem/Request).
Collaborate with project leaders, business analysts, and stakeholders to gather requirements and propose technical solutions.
Troubleshoot technical issues and provide timely resolutions.
Implement ServiceNow platform upgrades and patches in compliance with change management policies.
Maintain documentation related to design, configuration, development, and testing activities.
Ensure solutions meet performance, scalability, and security standards within a DoD/IC environment.
Participate in Agile sprint planning, reviews, and retrospectives.
Other duties as assigned.