ServiceNow ATF Engineer

Skechers • Manhattan Beach, CA

10d • $120,000 - $150,000

About The Position

Skechers is seeking a ServiceNow ATF (Automated Testing Framework) Engineer. ServiceNow setup at Skechers is on a single development instance that supports multiple development groups – both internal and external - resulting in update sets and configuration clashes. This person must be very experienced with ServiceNow, the ITSM suite, and a multi-portal environment. The person will work with both internal and external development teams and should be able to manage manual and automated ServiceNow-prescribed DevOps and ATF Modules on the ITSM SKU.

Requirements

• High expertise on the ServiceNow Platform to configure the ATF Module on ITSM Pro SKU modules to include: Workflows / Flows UI Policies / Actions ACLs Data Policies Business Rules Script Includes Catalog Items Integrations (Service Graph Connectors, Native REST APIs, Custom API Development).
• Education in Information Systems, Computer Science, or related discipline.
• Minimum of 3+years of hands-on development experience working with the ServiceNow Platform as an ATF Engineer.

Nice To Haves

• Experience in the IT Service Management domain or in ITIL is a plus.
• ServiceNow Admin (CSA) certification is a plus, but if a suitable candidate does not have one, the expectation is to have this completed within a year. We will meet all the training requirements.
• ServiceNow Implementation Specialist (CIS) is a plus, not mandatory.
• ServiceNow Certified Application Developer (CAD) is a plus, not mandatory.
• ITIL Foundations certification is a plus, but not mandatory.

Responsibilities

• Identify essential functionality per process/application within each of the Skecher’s existing suites, ITSM, ITOM, HAM, and front-end UI Portal.
• Create modular ATFs to validate the essential functions.
• Ability and knowledge to package tests into suites.
• Will be responsible for monitoring and logging defects in a detailed, understandable, and reproducible way using the ServiceNow defect module and reporting to the development team – internal or external.
• Will be responsible for maintaining the ATF application during operations and upgrades.
• Experience liaising with groups of people across several geographies
• Excellent communication and time management skills
• Validate data flow throughout application workflow (end-to-end).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees