Architect TS/SCI
About The Position
At Intact Technology, we are driven by a shared commitment to customer success, employee fulfillment, and meaningful impact. We believe that the combination of human ingenuity and intelligent tools allows us to deliver smarter solutions, faster outcomes, and exceptional value for our clients and partners. Our culture celebrates individuality, autonomy, and empowerment, giving every team member the freedom to think creatively, act boldly, and leverage intelligent tools to amplify their impact. We recognize that our people are our greatest strength. Our dedication to employee well-being is reflected in our flexible work environment, comprehensive benefits, and investment in continuous learning and career growth. Whether collaborating in person or through digital platforms, we’re building a culture where people and cutting-edge technology work together to push the boundaries of what’s possible.
Requirements
- Active TS/SCI clearance.
- Ability to work onsite five days per week in the DMV
- 8+ years of ServiceNow development and/or solution architecture experience.
- Broad, deep knowledge of the ServiceNow platform, with advanced expertise in at least one to two ServiceNow product areas.
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
- Demonstrated experience designing, architecting, and configuring multiple ServiceNow applications and modules.
- Experience architecting complex integrations between ServiceNow and third-party applications.
- Strong understanding of microservices architecture and enterprise integration patterns.
- Experience delivering systems using Agile/Scrum methodologies.
- Demonstrated experience leading major ServiceNow module implementations, including at least two recent implementations in an Architect role.
- Strong communication and client relationship skills, with the ability to communicate complex technical concepts effectively to both technical and non-technical audiences.
Nice To Haves
- Two or more ServiceNow Certified Implementation Specialist (CIS) certifications.
- Relevant ServiceNow micro-certifications.
- ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) certification.
- Candidates who do not currently hold the preferred ServiceNow certifications should be willing to obtain applicable certifications within six months of hire.
Responsibilities
- Partner with Project Managers and delivery teams to achieve client outcomes and deliver an exceptional customer experience.
- Own the technical solution, including overall architecture, ServiceNow configuration strategy, and integration analysis and design.
- Establish technical guidelines, architectural guardrails, and implementation direction to ensure scalable, secure, and maintainable solutions.
- Lead technical discussions with clients and stakeholders, translating complex business requirements into effective platform solutions.
- Support presales solutioning efforts and provide technical review of statements of work.
- Contribute to estimating models, standard work plans, resource plans, and reusable assets that improve delivery consistency and efficiency.
- Mentor and develop junior and mid-level technical team members.
- Participate in recruiting and hiring technical talent.
- Collaborate with technical peers on architecture decisions, prototypes, system designs, and enterprise-level initiatives.
- Provide hands-on ServiceNow development and configuration support when needed.
Benefits
- Ongoing personal and professional development opportunities.
- Flexible paid time off, plus 12 paid holidays.
- Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
- Qualified 401(k) program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
