ServiceNow Application Designer

Accenture Federal Services • Washington, DC

8d

About The Position

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work: Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution Works closely with the ServiceNow Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts Assists in quality management reviews and ensures that all business and design requirements are met Plays an active role in configuring the solution and supporting the technical team for any custom development required May also assist and sometimes lead test plan development and execution Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution Leads internal development of business process story / requirement gathering.

Requirements

• 3+ years of ServiceNow Application Design experience
• 3+ years of ServiceNow Business Analysis experience

Responsibilities

• Develops a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements
• Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution
• Works closely with the ServiceNow Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts
• Assists in quality management reviews and ensures that all business and design requirements are met
• Plays an active role in configuring the solution and supporting the technical team for any custom development required
• May also assist and sometimes lead test plan development and execution
• Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution
• Leads internal development of business process story / requirement gathering.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed