ServiceNow Application Development Technical Lead
About The Position
Client: Wealth Management Position: ServiceNow Application Development Technical Lead Pay: $160K - $190K Location: On site 1 day a week WFH - Plano, TX or Camas, WA Work Authorization - MUST BE USC or GC ONLY Education: Bachelor's degree from a four-year college or university or equivalent experience Required Certifications: Certified System Administrator (CSA) Preferred Certifications: Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) Experience: 7+ years of experience in ServiceNow development, administration, or platform engineering 3+ years of experience in a senior or lead technical role on the ServiceNow platform Deep hands-on experience with ServiceNow scripting, APIs, data models, and workflows Experience with ServiceNow architecture, best practices, and upgrade strategies Experience leading technical design and guiding other engineers Experience translating business requirements into technical solutions Experience operating ServiceNow as a product or platform (CoE or platform ownership model) Experience in large global enterprise environments Background in Agile / Scrum delivery models Responsibilities: Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applications Define and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmap Be a technical escalation point for complex platform issues, integrations, and performance challenges Ensure solutions are scalable, secure, upgrade-safe, and compliant with enterprise governance standards Lead hands-on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data models Review designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategy Work with product owners and partners to translate requirements into technical solutions Guide technical planning for releases, upgrades, and major enhancements Provide technical leadership and mentorship to ServiceNow developers and administrators Establish development standards, code review practices, and documentation expectations Support onboarding and skill development through coaching, training, and knowledge sharing Promote a culture of engineering excellence, automation, and continuous improvement Design and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHub Ensure data integrity, performance, and observability across integrated systems Partner with security, infrastructure, and enterprise architecture teams to align solutions Support platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understanding Lead technical aspects of ServiceNow upgrades and feature adoption Monitor platform performance, stability, and usage, driving proactive optimization Benefits: 100% paid medical, dental and vision premiums for you and your qualifying dependents A 50% 401(k) match, up to the IRS maximum 20 days of PTO, plus 10 paid holidays Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
Requirements
- 7+ years of experience in ServiceNow development, administration, or platform engineering
- 3+ years of experience in a senior or lead technical role on the ServiceNow platform
- Deep hands-on experience with ServiceNow scripting, APIs, data models, and workflows
- Experience with ServiceNow architecture, best practices, and upgrade strategies
- Experience leading technical design and guiding other engineers
- Experience translating business requirements into technical solutions
- Experience operating ServiceNow as a product or platform (CoE or platform ownership model)
- Experience in large global enterprise environments
- Background in Agile / Scrum delivery models
- Certified System Administrator (CSA)
- Bachelor's degree from a four-year college or university or equivalent experience
- Work Authorization - MUST BE USC or GC ONLY
Nice To Haves
- Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)
Responsibilities
- Collaborate with the ServiceNow Architect in the design and architecture of ServiceNow solutions across modules such as ITSM, ITOM, ITAM, CMDB and custom applications
- Define and enforce platform standards, patterns, and best practices aligned with ServiceNow's Now Platform roadmap
- Be a technical escalation point for complex platform issues, integrations, and performance challenges
- Ensure solutions are scalable, secure, upgrade-safe, and compliant with enterprise governance standards
- Lead hands-on development and configuration, including scripting (JavaScript, Glide APIs), Flow Designer, IntegrationHub, UI Builder, and data models
- Review designs, code, and configurations to ensure quality, maintainability, and understanding of platform strategy
- Work with product owners and partners to translate requirements into technical solutions
- Guide technical planning for releases, upgrades, and major enhancements
- Provide technical leadership and mentorship to ServiceNow developers and administrators
- Establish development standards, code review practices, and documentation expectations
- Support onboarding and skill development through coaching, training, and knowledge sharing
- Promote a culture of engineering excellence, automation, and continuous improvement
- Design and oversee integrations with enterprise systems (e.g., Workday, Azure AD, Okta, Salesforce, monitoring tools) using REST, SOAP, and IntegrationHub
- Ensure data integrity, performance, and observability across integrated systems
- Partner with security, infrastructure, and enterprise architecture teams to align solutions
- Support platform governance, including technical debt management, instance hygiene, and CMDB/CSDM understanding
- Lead technical aspects of ServiceNow upgrades and feature adoption
- Monitor platform performance, stability, and usage, driving proactive optimization
Benefits
- 100% paid medical, dental and vision premiums for you and your qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 10 paid holidays
- Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
