Service Xpress Advisor

Zimbrick Inc • Madison, WI

1d • Onsite

About The Position

We're looking for a motivated, customer-focused Service Xpress Advisor to join our Zimbrick Volkswagen service department. This position is responsible for working directly with customers during their visit, writing up repair orders, recommending maintenance, and making sure each customer has a great service experience. This is a great opportunity for someone who enjoys working with people and wants to build a career in automotive service.

Requirements

• Friendly and professional personality
• Strong communication and customer service skills
• Ability to explain automotive services in an easy-to-understand manner
• Organized and able to multitask in a fast-paced environment
• Valid driver's license with a clean driving record

Responsibilities

• Greeting customers and determining their service needs
• Writing up repair orders
• Clearly explaining recommended maintenance and services to customers
• Recommending and upselling additional maintenance and services based on the customer's vehicle needs
• Reviewing technician recommendations with customers
• Preparing and completing service paperwork
• Communicating service recommendations and vehicle information clearly and professionally
• Processing payments and checking customers out

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed