Service Writer
About The Position
Support the activities and operations of the shop service desk; prepare documents necessary for the activities and operations of the fleet division including invoices and work orders; assist vendors and customers with invoice and fleet inquiries; maintain the data information systems for the Department and perform a variety of technical tasks relative to assigned areas of responsibility. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Requirements
- High school diploma or GED
- Three (3) years of experience maintaining, processing and retrieving records and preparing reports within a fleet management operation or auto/truck repair facility.
- Possession of a valid New Mexico Driver's license
- Possession of a City Operator's Permit (COP) within 30-days of hire.
Nice To Haves
- Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.
Responsibilities
- Assist with the activities and operations of the shop service desk including the collection, verification, input and distribution of vehicle maintenance related information.
- Prepare documents necessary for the activities and operations of the fleet division including invoices, work orders, processed work orders, for payment, payroll work sheets and electronic timecards.
- Assist vendors and customers with invoice and fleet inquiries; authorize the use of outside vendors and repairs; assist mechanics in obtaining vehicle information.
- Perform office related duties in support of the division including records maintenance, processing and retrieval.
- Perform data entry of labor transactions, commercial repair transactions, vehicle warranty information and transaction credits.
- Maintain and review computer data for validity and accuracy through the reconciliation of reports; prepare periodical or other reports as required.
- Maintain lists, logs, records, files and data; compute charges and post information to summary lists, logs and records.
- Conduct inventory control procedures including inventory of fleet equipment and parts.
- Train personnel on computer operations as required.
- Perform related duties and responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
