Service Writer

Lewis Energy Group • Encinal, TX

11d • Onsite

About The Position

Coordinates logistical activities related to maintenance and repair of assets for the client base in which the Maintenance Department supports. Receives work requests, prepares Work Orders and oversees associated processes, and acts as the Emaint. subject matter expert.

Requirements

• One-year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Knowledge of Microsoft Office applications.
• Strong organizational and time management skills.
• Strict attention to detail.
• Strong written and verbal communication skills.
• Ability to work and interact with others effectively as well as the ability to work independently.

Nice To Haves

• Fleet management software experience is preferable.

Responsibilities

• Confers with managerial, internal, and external personnel to coordinate activities and resolve problems related to the servicing of LEG assets. Helps manage various aspects of the vendor and inter-departmental relationships.
• Oversees Work Order Processing and document processing to support the Business Units assigned. Prepares work orders in RTA and ensures accuracy. Assists with “Open Work Order” daily review, estimating maintenance resources, equipment, assist in ordering of spare parts, etc. to complete jobs on time and on target.
• Helps develop, implement, and adjust Emaint. training documentation, processes and maintenance service methods for the Maintenance Department. Must be able to effectively coach/train maintenance personnel,(ADD and rig managers) in the proper documentation and closing of work orders to ensure accurate information for improved data analytics.
• Generates and prepare reports on Emaint. trend analysis related to repairs for all work completed in the Maintenance Department.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree