Service Writer
About The Position
Gordie Boucher Village Ford of Thiensville is looking to hire a Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into a service database system. All resumes received will be held in the highest confidence.
Requirements
- Ford & CDK experience preferred
- Must have equipment maintenance and product knowledge
- The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude
- Must have top-rated CSI standards and a focus on world-class customer service
Responsibilities
- Determining automotive problems and services by listening to customer's descriptions of symptoms
- Clarifying the description of problems
- Conducting inspections
- Taking test drives
- Checking vehicle maintenance records
- Examining service schedules
- Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Obtaining approval signatures
- Entering RO into a service database system
Benefits
- Competitive benefits package
- Strong base salary
- Health insurance
- Dental
- Vision
- Cafeteria plan
- Paid vacation days
- Several spiffs and incredible rewards/benefits for our top performers
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
