Service Writer

C & B Ag • Saint James, MN

1d • Onsite

About The Position

C & B Operations, LLC is a progressive company that has grown over 35 years to include thirty-eight John Deere dealerships in six states. They currently have an opening for a Service Writer/Office Administrator at its John Deere dealership in St. James, MN. The position reports to the service manager and will work primarily in the service department, but will also have some office administrative tasks as well. This role is ideal for someone with strong attention to detail and a passion for customer service in a fast-paced work environment.

Requirements

• Excellent organizational skills and attention to detail
• Good people and communication skills
• Previous accounting experience/knowledge
• Proven experience in providing excellent customer service
• Excellent computer skills and comfortability with Microsoft Office suite
• Valid driver’s license and a safe driving record
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling

Responsibilities

• Assist in the control of each service invoice ensuring accuracy and completeness under the guidance of the service manager.
• Update customer profiles using equipment, hours, or other information from customer work orders.
• Monitor service repair completion progress, close work orders, and generate customer invoices.
• Prepare service technician efficiency reports.
• Field internal and external customer inquiries to the service department.
• Enthusiastically greet visitors and answer phones.
• Prepare bank deposits and balance cash receipts and credit card receivable accounts.
• Assist the store manager with accounts receivable collection.

Benefits

• Competitive pay based on your experience
• Medical, Dental, Vision, and Accident Insurance
• Short-Term Disability
• Life Insurance
• 401K with Company Match
• Progressive Paid Time Off and Paid Holidays – starting at 3 weeks of PTO in the first year.
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed