Service Writer
Gordie Boucher Ford of Thiensville•Thiensville, WI
•Onsite
About The Position
Gordie Boucher Village Ford of Thiensville is looking to hire a Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into a service database system.
Requirements
- Equipment maintenance and product knowledge
- Motivated self-starter
- Outgoing
- Proactive
- Willing to learn
- Able to work in a fast-paced environment
- Positive attitude
- Top-rated CSI standards
- Focus on world-class customer service
Nice To Haves
- Ford experience preferred
- CDK experience preferred
Responsibilities
- Determine automotive problems and services by listening to customer's descriptions of symptoms
- Clarify the description of problems
- Conduct inspections
- Take test drives
- Check vehicle maintenance records
- Examine service schedules
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Obtain approval signatures
- Enter RO into a service database system
Benefits
- Strong base salary
- Health insurance
- Dental
- Vision
- Cafeteria plan
- Paid vacation days
- Several spiffs and incredible rewards/benefits for our top performers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
