Service Writer

Deep Well Services•Kilgore, TX

10h•Onsite

About The Position

The Service Writer is responsible for providing administrative and operational support to the Maintenance and Fleet departments in a well-organized and timely manner. This role ensures efficient coordination of work orders, personnel logistics, and documentation, while supporting overall operational efficiency and compliance with company standards.

Requirements

2+ years in an administrative or support role required
Must successfully pass a pre-employment background check and drug screen
Strong organizational skills and attention to detail
Ability to prioritize and execute tasks independently
Proficiency in Microsoft Office Suite and standard office systems
High level verbal and written communication skills with ability to maintain confidentiality
Ability to multi-task in a fast-paced, deadline-driven environment

Nice To Haves

Associate or bachelor’s degree preferred
Experience with Salesforce or work order systems preferred

Responsibilities

Create and maintain work orders ensuring all required parts and labor are allocated correctly
Review incoming work order requests and assist in coordination of services
Coordinate travel arrangements and lodging for Fleet Service personnel as needed
Perform administrative and data entry functions within work order systems for Fleet and Maintenance operations
Maintain departmental work schedules and support operational planning
Assist with tracking equipment certifications and maintaining associated records
Track internal and external certifications for Fleet personnel
Confirm receivables and process associated documentation
Support revisions of Fleet Services practices and policies to improve efficiency
Adhere to and enforce the company Quality Management System
Assist in Fleet process development initiatives
Other duties as assigned by management