Service Writer

Midas HAMILTONBurlington, ON
CA$19 - CA$23Onsite

About The Position

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Requirements

  • Associate Degree or Equivalent
  • At least 1-year related experience in the automotive service business
  • ASE certifications as required
  • Current and valid driver’s license
  • Supervisory and management skills
  • Service diagnosis and technical skills
  • Business mathematical aptitude
  • Ability to work a flexible schedule including weekends, evenings, and holidays

Responsibilities

  • Develop and present estimates, source parts and sell jobs to customers
  • Interpret inspection results (working with Technician) and present results to customers
  • Oversee the processes of work order preparation and scheduling
  • Respond to customer service concerns and problems
  • Act in a store management capacity as needed on day-to-day operational activities
  • Enhance the effectiveness of Human Resources and quality of service through providing training to service providers
  • Monitors and control facility and asset utilization
  • Enforce compliance with environmental and safety regulations and statutes

Benefits

  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Tuition assistance
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