Service Writer
Dave Wright Nissan Subaru•Hiawatha, IA
•Onsite
About The Position
The Service Writer serves as the primary interface between the customer and the technician for vehicle repairs. This role involves greeting customers, scheduling appointments, completing all necessary paperwork related to automotive repairs, and keeping the customer informed about the status of their vehicle's service. The Service Writer must effectively relay pertinent information to technicians and follow up with guests, management, and other departments to ensure problems are solved.
Requirements
- Comfortable using a tablet device
- Dependable
- Passion to help people
- Growth minded
- Organizational skills
- Excellent listening and communication skills
- Dynamic problem-solving abilities
- Ability to meet and exceed performance goals
- Valid driver's license
Responsibilities
- Be the interface between the customer and the technician for vehicle repairs
- Greet customers
- Schedule appointments
- Complete all necessary paperwork in regards to automotive repairs
- Keep the customer updated on the status of repairs and explain any service needed on their vehicle
- Relay all pertinent information to the technician for completion of the work
- Follow up with guests, management, and other departments to solve problems
Benefits
- Excellent compensation structure
- Health, dental, vision, and life insurance
- Paid holidays, paid vacation, paid sick days
- 401k profit sharing
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
