Service Writer/Parts Coordinator

Amerit Fleet Solutions•Auburn, WA

1d•$35 - $40•Onsite

About The Position

Amerit Fleet Solutions, a leading fleet maintenance company, is seeking an experienced and self-motivated Service Writer / Parts Coordinator to join their team. This role is responsible for scheduling, parts sourcing, customer communications, and KPIs for day-to-day maintenance and repairs at on-site Boeing facilities. The position acts as a key communication point for status updates to business partners regarding unit status, work completed, parts availability, and out-of-service levels, while also driving targets for cycle time, PM completion, and downtime.

Requirements

Minimum 3 years of automotive, fleet, or industrial maintenance experience
Service Writer and/or parts ordering, purchasing, or parts counter experience; aftermarket parts sourcing preferred
Understanding of service intervals and standard repair times
Excellent negotiation, phone, and communication skills, with a strong customer service orientation
Ability to review and analyze data for weekly KPIs; experience with BI platforms and report building
Highly proficient in Excel, Outlook, Word, and PowerPoint
Strong organization, planning, and time management skills
Self-starter who operates independently with a proactive, can-do attitude

Nice To Haves

Corrigo and POS/parts inventory system experience a plus
ASE certifications in P1 and P2 preferred

Responsibilities

Support the Fleet Manager and partner with the Lead Technician in day-to-day operations across on-site and satellite locations.
Schedule routine, preventative, and emergency maintenance in Corrigo, and partner with the customer CMA on service, repairs, and daily updates.
Manage repair orders from start to finish, including task assignment, parts and service requirements, completion, quality review of time and materials, job coding, and return-to-service communication.
Source and manage all parts requests, ensuring best availability and pricing while meeting central purchasing objectives.
Track parts from requisition through receipt, staging, and delivery to the technician, communicating ETAs and any delays affecting downtime.
Perform quarterly and cycle counts, and maintain a clean and organized parts room.
Build relationships with vendors, technicians, managers, and equipment owners to maximize productivity and minimize customer downtime.
Monitor preventative and predictive maintenance due dates to ensure 100% compliance and on-time scheduling.
Report weekly on repair KPIs, including completed and in-progress work, average cycle time, parts turnaround, and PM completion, and develop metrics for process improvement.
Monitor work order to invoice progress in Corrigo and partner with Amerit FP&A to verify revenue, hours, COGs, and related data.
Perform other duties as assigned.

Benefits

Medical, dental, vision, prescription drug, life, and disability coverage within 30 days
401(k) Match
Vacation, holidays, and sick time
Boots and prescription safety glasses reimbursement
Extensive learning and development program through Amerit University
ASE Certification Program fee reimbursement and bonus
Employee Referral Program – Up to $1,000 bonus
Employee Recognition – Redeem points for merchandise
Employee Assistance Program (EAP) – Plus a 24/7 nurse triage line
Employee Discounts – Cell phone service and entertainment tickets
Employee Resource Groups (ERGs)