Service Worker I / II/ III

Palmdale Water District•Palmdale, CA

1d•Onsite

About The Position

This position is available as Service Worker I, II, or III based on qualifications and experience. The role involves performing semi-skilled work in the construction, installation, maintenance, and repair of a water service distribution system, as well as performing a variety of customer service duties in the field. The Service Worker I is an entry-level position with little to no related experience, working under immediate supervision. The Service Worker II is the journey-level class, performing the full range of duties with occasional instruction. The Service Worker III is the advanced journey-level, responsible for task coordination and implementing operating procedures.

Requirements

Basic construction methods, materials, and equipment (Service Worker I).
Basic building and grounds maintenance techniques and methods (Service Worker I).
Ability to construct, install, maintain, and repair components of a water service distribution system.
Ability to use various hand and power tools and equipment, including digging bar, push broom and drills.
Ability to learn to operate a variety of mechanized equipment such as backhoes, loaders, graders, dump trucks, and water tankers.
Ability to learn to operate a forklift, small crane, and related field construction equipment such as an air compressor and jack hammer.
Ability to learn to use pipe fitting and welding equipment.
Ability to learn to read and understand distribution system maps and related drawings.
Ability to learn to complete required reports related to work activities.
Ability to perform building and grounds maintenance work.
Ability to perform heavy manual labor and work in traffic situations.
Ability to work outdoors in a variety of weather conditions.
Ability to work assigned shift schedules; be available for call back.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
One year of water utility field experience is desirable.
Equivalent to High School Diploma/GED or relevant technical certifications or associate degree in related field.
Possession of, or ability to obtain, a valid California Driver’s License.
Ability to obtain a class A driver’s license within six months.
Possession of, or ability to obtain, a Distribution Operator Grade 1 Certificate as issued by the State Water Resources Control Board within six months.
Methods, materials, and equipment used in water distribution construction, installation, maintenance, repair, and operation (Service Worker II).
Pipe fitting, welding, and fabrication techniques (Service Worker II).
Safety practices and procedures related to construction work (Service Worker II).
Basic consumer information rights related to the California Emergency Planning and Community Right-to-Know Act (EPCRA) (Service Worker II).
Ability to independently install, maintain, and repair components of a water service distribution system (Service Worker II).
Ability to operate a variety of mechanized equipment such as backhoes, loaders, graders, dump trucks, and water tankers; operate forklift, small crane, and related field construction equipment (Service Worker II).
Ability to read and understand distribution system maps and related drawings (Service Worker II).
Ability to establish strong working relationships (Service Worker II).
Ability to complete a watertight weld (Service Worker II).
Ability to display leadership skills and the ability to train staff (Service Worker II).
Three to four years of responsible journey experience performing utility construction duties similar to a Service Worker 1 with the Palmdale Water District (Service Worker II).
Possession of a valid California Class "A" Driver's License (Service Worker II).
Possession of a Service Truck Crane 10,000 Lb. capacity Certification is required (Service Worker II).
Possession of a Distribution Operator Grade 2 Certificate as issued by the State Water Resources Control Board (Service Worker II).
Principles and practices of technical and functional supervision and training, including safety practices and related record-keeping (Service Worker III).
Pertinent water utility industry standards and regulations (Service Worker III).
Pertinent consumer information rights related to the California Emergency Planning and Community Right-to-Know Act (EPCRA) (Service Worker III).
Methods, techniques, tools, equipment, and materials used in construction, installation, maintenance, and repair of components of a water service distribution system (Service Worker III).
Computer usage applications such as word processing and spreadsheet programs to complete required reports related to work activities (Service Worker III).
Ability to provide technical and functional supervision over assigned staff; effectively train staff (Service Worker III).
Ability to perform the most complex duties related to the construction, installation, maintenance, and repair of a water service distribution system (Service Worker III).
Ability to operate a variety of mechanized equipment such as backhoes, loaders, graders, dump trucks, and water tankers; operate forklift, small crane, and related field construction equipment (Service Worker III).
Ability to use pipe fitting and welding equipment, including fabrication of parts as necessary (Service Worker III).
Ability to read and understand distribution system maps and related blueprints, drawings, and sketches (Service Worker III).
Ability to keep records and make reports; use a personal computer to enter and retrieve data; track works status and communicate electronically (Service Worker III).
Five or more years of responsible journey experience performing utility construction duties similar to a Service Worker II with the Palmdale Water District (Service Worker III).
Possession of a Service Truck Crane 10,000 Lb. capacity Certification is required (Service Worker III).
Possession of a Distribution Operator Grade 3 Certificate as issued by the State Water Resources Control Board (Service Worker III).
Possession of a Water Treatment Operator Grade 2 Certificate as issued by the State Water Resources Control Board (Service Worker III).

Nice To Haves

Service Worker I: Progressing to general supervision as procedures and processes of assigned area of responsibility are learned.
Service Worker II: Positions in this class are flexibly staffed and are normally filled by advancement from the 1 level.
Service Worker III: Equivalent, increased certifications as applicable.

Responsibilities

Perform semi-skilled work in the construction, installation, maintenance, and repair of a water service distribution system.
Perform a variety of customer service duties in the field.
Locate and repair mainline leaks, flush system, exercise valves, install or replace fire hydrants, meters, air vac's and make all other necessary distribution system repairs and maintenance to provide safe drinking water and designed water pressures.
Install new or replace existing water mainline ductile iron, CMLC or PVC pipe.
Set up and work traffic control related to water service assignments.
Perform masonry tasks such as building forms, mixing, pouring, and finishing concrete structures; patch asphalt pavement as needed for temporary use.
Inspect water tanks and wells and surrounding areas for vandalism and water supply security problems; repair security breaches as necessary or report to supervisor, as appropriate.
Perform a variety of watertight welding and fabrication tasks as needed.
Install new or repair existing copper pipe water services.
Maintain and repair treatment plant infrastructure.
Disinfect and pressure test lines, flush and clear lines to provide water clarity and sufficient water pressure (Service Worker II/III).
Inspect and maintain all facilities at Littlerock Dam, The Ditch and Lake Palmdale (Service Worker II/III).
Perform building and grounds maintenance, as assigned.
Clean work vehicles; stock vehicles with parts and materials according to service order needs.
Respond as needed to customer concerns in the field or refer to other District staff as appropriate.
Build and maintain positive working relationships with co-workers, other District employees and the public using principles of good customer service.
Work outdoors in a variety of weather conditions.
Plan, prioritize, and review the work of staff assigned to perform a variety of duties in the construction, installation, maintenance, and repair of a water service distribution system (Service Worker III).
Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner (Service Worker III).
Participate in evaluating the activities of staff, recommending improvements and modifications (Service Worker III).
Provide and coordinate staff training; work with employees to correct deficiencies (Service Worker III).
Ensure Underground Service Alert System areas (USA) are marked on maps prior to allowing work to begin; coordinate with other public service agencies and/or jurisdictions (Service Worker III).
Perform the most difficult work related to construction, installation, maintenance, and repair of a water distribution system, including assessment and determination of safe and effective methods of accomplishing the work (Service Worker III).