Service Worker III - Service Center

City of North Canton•North Canton, OH

5d•Onsite

About The Position

The Service Worker performs a variety of skilled and semi-skilled duties involving the maintenance, repair, construction, operation, and improvement of City infrastructure, facilities, equipment, utilities, and public property. Service Workers support the daily operations of the City's Streets, Water Distribution, Sanitary Sewer, Parks, and Facilities functions as assigned. Work involves operating vehicles and equipment, performing physical labor, responding to emergencies, participating in snow and ice control operations, maintaining public infrastructure and facilities, and providing services to residents and businesses. Employees are expected to work safely, perform duties independently or as part of a team, and demonstrate professionalism while interacting with coworkers, contractors, vendors, and the public. Service Workers may be assigned to specific departments and are expected to develop and maintain proficiency in the equipment, operations, regulations, certifications, and responsibilities associated with their assigned area. The Service Worker III classification is fully proficient, performing the full range of departmental duties independently, operating specialized equipment, performing advanced assignments, and assisting with training and supporting less experienced employees.

Requirements

High School Diploma or equivalent required.
Valid Ohio Driver's License required.
Ability to obtain and maintain a Commercial Driver's License (CDL) in accordance with the Collective Bargaining Agreement, departmental requirements, and timelines established by the City.
Ability to obtain and maintain certifications, licenses, and training required by the City and assigned department.
Ability to safely operate vehicles, equipment, tools, and machinery associated with assigned duties.
Ability to read and follow written and verbal instructions.
Ability to work independently and as part of a team.
Ability to perform physically demanding work in a variety of environmental conditions.
Participation in after-hours call-outs, emergency response activities, and snow and ice control operations is required.

Nice To Haves

Possession of a valid Ohio Commercial Driver's License (CDL) is strongly preferred at the time of hire.

Responsibilities

Perform maintenance, repair, construction, inspection, and operational duties associated with City infrastructure, utilities, facilities, parks, equipment, and public property.
Assist with the installation, maintenance, repair, and replacement of infrastructure, equipment, facilities, and related systems.
Perform routine inspections and preventative maintenance activities.
Operate hand tools, power tools, equipment, vehicles, and machinery necessary to perform assigned work.
Perform excavation, grading, landscaping, site restoration, material handling, and general labor activities as required.
Assist with special projects, seasonal operations, and emergency repairs.
Operate assigned vehicles, trucks, trailers, heavy equipment, and specialized machinery safely and efficiently.
Conduct routine inspections, preventative maintenance, cleaning, and minor repairs on assigned equipment.
Identify and report equipment deficiencies, maintenance needs, and safety concerns.
Maintain equipment, tools, vehicles, and work areas in a clean and safe condition.
Participate in snow and ice control operations, including plowing, salting, equipment operation, and emergency call-out assignments.
Respond to after-hours emergencies, weather events, utility failures, infrastructure issues, and other operational incidents.
Assist other departments during emergencies, special projects, staffing needs, and operational requirements.
Follow all applicable federal, state, local, and departmental safety policies, procedures, and regulations.
Utilize appropriate personal protective equipment (PPE) and safety equipment.
Participate in required safety meetings, certifications, continuing education, and training programs.
Perform work in compliance with applicable environmental, operational, and regulatory requirements.
Interact professionally with residents, businesses, contractors, vendors, utility customers, coworkers, and other stakeholders.
Assist in documenting work activities, inspections, maintenance records, and operational reports.
Work cooperatively with employees across departments to support City operations.
Assist in training and mentoring employees as assigned.
Perform additional duties as assigned.
Maintain, repair, and replace sanitary sewer mains, manholes, service laterals, and related infrastructure (Sanitary Sewer Assignment).
Perform sewer cleaning, flushing, televising, smoke testing, dye testing, and inspections (Sanitary Sewer Assignment).
Operate jet trucks, vacuum trucks, CCTV equipment, pumps, and related specialized equipment (Sanitary Sewer Assignment).
Maintain lift stations and associated facilities (Sanitary Sewer Assignment).
Respond to sewer backups, overflows, customer concerns, and emergency situations (Sanitary Sewer Assignment).
Locate underground utilities and respond to OUPS requests (Sanitary Sewer Assignment).
Perform excavation, trenching, backfilling, pavement restoration, and site restoration (Sanitary Sewer Assignment).
Assist with sewer construction projects, service installations, and infrastructure improvements (Sanitary Sewer Assignment).
Install, repair, maintain, and replace water mains, valves, hydrants, service lines, and related infrastructure (Water Distribution Assignment).
Perform hydrant maintenance, valve maintenance, leak detection, water service taps, and water main repairs (Water Distribution Assignment).
Operate excavation equipment, service trucks, loaders, and related equipment (Water Distribution Assignment).
Respond to water emergencies, service interruptions, and customer concerns (Water Distribution Assignment).
Conduct system flushing and assist with water quality maintenance activities (Water Distribution Assignment).
Read and interpret utility maps and infrastructure records (Water Distribution Assignment).
Assist with water system construction projects and infrastructure improvements (Water Distribution Assignment).
Perform roadway maintenance, patching, paving, resurfacing, and reconstruction activities (Streets Assignment).
Install, maintain, and repair traffic signs, pavement markings, guardrails, and traffic control devices (Streets Assignment).
Maintain storm drainage systems, culverts, catch basins, ditches, and rights-of-way (Streets Assignment).
Operate trucks, loaders, excavators, paving equipment, rollers, and other heavy equipment (Streets Assignment).
Perform vegetation management, roadside maintenance, and brush removal (Streets Assignment).
Establish and maintain work zone traffic control (Streets Assignment).
Assist with infrastructure improvement projects and emergency roadway repairs (Streets Assignment).
Maintain parks, athletic fields, playgrounds, trails, landscaping, and recreational facilities (Parks & Facilities Assignment).
Perform mowing, trimming, planting, fertilizing, irrigation maintenance, and vegetation management (Parks & Facilities Assignment).
Maintain City buildings, shelters, restrooms, and related facilities (Parks & Facilities Assignment).
Perform minor carpentry, painting, plumbing, electrical, HVAC, and building maintenance work within training and skill levels (Parks & Facilities Assignment).
Inspect and maintain playground equipment, park amenities, and recreational infrastructure (Parks & Facilities Assignment).
Assist with special events, community programs, and facility setup activities (Parks & Facilities Assignment).
Operate mowers, tractors, utility vehicles, trucks, loaders, and related equipment (Parks & Facilities Assignment).
Maintain grounds, facilities, equipment, and inventories (Parks & Facilities Assignment).