Service Worker 2/C

Iberdrola•Fairfield, ME

1d•Onsite

About The Position

Performs general service work in connection with the installation and maintenance of all types of electric services and metering equipment. This includes working on services at the building end energized up to 600 volts. The role involves erecting and climbing ladders daily, setting, removing, reconnecting, disconnecting, and maintaining self-contained meters (single phase and three phase). Responsibilities also include performing meter installation inspections, meter re-programming, meter equipment floats, meter equipment re-attachments, meter verifications, and the installation of volt recorders. The Service Worker will accurately read all types of electric meters on walking or driving meter routes, record usage, and reprogram meters using the Data Cap recording device for billing and other assigned purposes. Additionally, the role assists with handling stock inventory, operates Company two-way radios, prepares and maintains records, schedules appointments with customers, electrical contractors, and inspectors, and coordinates work with other departments. The Service Worker will discuss meter installations and related equipment with customers, engineers, and contractors as needed, and perform credit and collection tasks according to procedures for single and three phase self-contained and transformer rated meters. The position requires working assigned overtime and responding to emergency assignments, along with performing other duties as assigned.

Requirements

Must maintain a good record for safe driving.
Must be a high school graduate or equivalent.
Must have attained the level of a Service Journey Worker I or Line Worker 3/C.
Must be available to work assigned overtime.
Must be able to respond to emergency assignments.
Must have or be able to acquire a working knowledge of the distribution plant in regard to sources of feed and location of switches as related to the assignment.
Must know and be able to demonstrate the correct use, care and placement of ladders.
Must have a thorough knowledge of the Company’s operating standards, policies and directives pertaining to the assignment.
Must have a working knowledge of the National Electrical Code and local ordinances where applicable with respect to the installation of electric meters and service entrances and related equipment and to locate and inspect service installations for conformity to these regulations.
Must demonstrate the ability to use tools, equipment, and instruments of the trade.
Must know the safety instructions pertaining to the job tasks of the classification.
Must reside within an acceptable distance (45 minutes) from their regular reporting location or be willing to relocate within nine months of transfer.
Must be capable of performing all of the essential functions and duties of the classification.

Responsibilities

Performs general service work in connection with the installation and maintenance of all types of electric services and metering equipment, including working on services energized up to 600 volts.
Erects and climbs ladders alone on a daily basis.
Sets, removes, reconnects, disconnects and maintains self-contained meters, single phase and three phase.
Performs meter installation inspections, meter re-programming, meter equipment floats, meter equipment re-attachments, meter verifications and the installation of volt recorders.
Accurately reads all types of electric meters on walking or driving meter routes, makes an accurate record of use, reprograms meters on the Data Cap recording device for billing and other purposes as assigned.
Assists with handling of stock inventory.
Operates Company two-way radios as required.
Prepares and maintains records relating to the assignment.
Assists in scheduling appointments with customers, electrical contractors and electrical inspectors and coordinates work with other departments.
Discusses meter installations and related equipment with customers, engineers and contractors, as required.
Performs credit and collection according to procedures on single and three phase self-contained and transformer rated meters.
Works assigned overtime and responds to emergency assignments.
Performs other duties as assigned.