SERVICE & WARRANTY TECH - THREE STONE HOMES - HARRISONVILLE, MO

Three Stone HomesHarrisonville, MO
$23 - $30Onsite

About The Position

The Service Technician supports post-installation service, warranty, and repair needs for manufactured and modular homes. This role performs skilled maintenance and corrective work across multiple building systems to ensure homes meet quality, safety, and customer satisfaction standards after installation and occupancy. The Service Technician works closely with Construction, Set-Up, and Finish teams to address service items efficiently while maintaining accurate documentation and professional customer communication.

Requirements

  • 5+ years of construction or maintenance experience (or equivalent military, technical, or apprenticeship training)
  • Strong troubleshooting and problem-solving skills
  • Experience with residential construction trades
  • A valid driver's license and good driving record
  • Pride in quality workmanship and customer service
  • A clear drug screening and background check
  • Strong knowledge of residential building systems (electrical, plumbing, HVAC, carpentry)
  • Ability to work on roofs, in attics, and in crawl spaces of houses.
  • Ability to assess issues and determine appropriate repairs or escalation
  • Mechanical aptitude and proficiency with hand and power tools
  • Strong communication and documentation skills
  • Ability to work independently and manage time effectively
  • Proficiency with Microsoft Office or similar software
  • High school diploma or equivalent preferred
  • One of the following required: 4+ years of military experience in an electrical or mechanical field, or Completion of a technical training program in a maintenance or construction trade, or Completion of a recognized apprenticeship program, or 5+ years of progressively responsible experience in one or more construction or maintenance trades
  • Valid driver’s license required to drive a company vehicle
  • Ability to access and inspect all areas of residential structures
  • Ability to perform physical repairs as needed
  • Lift and carry up to 50 pounds
  • Work in varying weather conditions
  • Acceptable driving record to drive a company vehicle
  • Successful background check and drug screening to drive a company vehicle

Responsibilities

  • Perform skilled repair and maintenance work related to residential construction and home systems
  • Diagnose service and warranty issues and determine appropriate corrective actions
  • Complete work orders accurately and within expected timelines
  • Maintain clear documentation of work performed, materials used, and outcomes
  • Communicate professionally with customers regarding service issues while maintaining confidentiality
  • Follow all safety procedures and wear required protective equipment
  • Maintain clean and organized work areas in occupied and unoccupied homes
  • Coordinate service activities with the Service Manager and Construction leadership
  • Perform other duties as assigned to support service and construction operations
  • Electrical troubleshooting and minor repairs
  • Plumbing diagnostics and repairs
  • HVAC system troubleshooting (non-licensed scope as applicable)
  • Carpentry repairs, trim adjustment, and finish corrections
  • Drywall patching, painting, and cosmetic repairs
  • Adjustment or repair of doors, windows, cabinets, and fixtures
  • Identification of construction-related defects requiring escalation to Construction teams

Benefits

  • Starting pay of $23+/hour based on experience, plus incentives
  • Company vehicle
  • Stable, year-round work
  • Supportive team environment
  • Opportunity to use a wide variety of construction and troubleshooting skills
  • An incentive program with the potential for quarterly payouts
  • 4 Medical plans to choose from (3 HSA's and 1 PPO)
  • Company HSA contributions each payroll
  • Dental and Vision plans
  • Company paid Life Insurance policy
  • Supplemental benefits such as: additional life insurance, long term and short term disability, hospital coverage, critical illness coverage and an accident policy
  • 401(k) deferrals at 30 days with the company match starting at 1 year
  • Paid holidays starting on your 30th day
  • Paid Sick and Vacation time that accrues on day 1
  • Paid Bereavement
  • Bi-weekly payroll
  • Professional development opportunities and training programs
  • Company events such as golf, bowling, baseball games, picnics, a huge Christmas party and SO MUCH MORE!
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