SERVICE VALET

OBRIEN AUTO GROUPBellevue, WA
$20Onsite

About The Position

Lexus of Bellevue is seeking hardworking, friendly individuals with a passion for customer interaction to join their team as Service Valets. This role is crucial for managing the care, security, and transport of customer and company vehicles on dealership premises and to/from vendor locations. The Service Valet will also be the first point of contact for many customers, providing a welcoming experience, assisting with vehicle check-in, and ensuring a smooth transition to the service department.

Requirements

  • Valid Driver’s License
  • Acceptable driving record in accordance with company policy
  • Previous customer service experience preferred
  • Must conform to company policy regarding non-discrimination and harassment.

Nice To Haves

  • Previous customer service experience

Responsibilities

  • Facilitate the flow of vehicles through the service drive, parking lot and between facilities.
  • Drive vehicles through car wash system, performing and/or assisting with the car wash process.
  • Clean the interior glass of the vehicle and dust the interior console area.
  • Under direction of valet supervisor on duty, fuel and clean loaner cards daily.
  • Transport sales demo cars back to designated storage at the warehouse.
  • Report to management in the following order: Valet Supervisor on duty, service support manager, assistant service manager, service manager, and general manager.
  • Perform other job description as directed or scheduled, i.e., car wash, shuttle driver, team leader, shop maintenance.
  • Maintain all outside parking lots.
  • Drive in a safe and legal manner.
  • Maintain good customer and employee relations.
  • Report all important customer comments to management.
  • Maintain a high level of personal cleanliness, hygiene, grooming and appearance.
  • Wear required uniform and follow dress code.
  • Maintain clean driving record and current Washington State drivers license.
  • Be available to fill in shifts whenever possible.
  • Perform other duties as assigned by management.
  • Regular attendance and timeliness is essential.
  • Work in cooperative, positive & professional manner with all personnel in the company.
  • Treat members of the public and customers in a courteous and non-discriminatory manner.
  • Maintain professional demeanor while at work.
  • Must conform to company policy regarding non-discrimination and harassment.

Benefits

  • Paid holidays pursuant to the annual holiday calendar (typically five holidays)
  • Vacation – based on hire date and paid based on position.
  • Medical/Dental/Vision/RX
  • Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
  • 401(k) plus company match
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