Longo Toyota of Prosper Service Valet

Penske Motor Group • Prosper, TX

4d • Onsite

About The Position

The Service Valet demands someone ready & eager to work since you will always be on the move. The Service Valet is responsible for moving service guest vehicles to ensure smooth and efficient traffic flow through the facility, to increase guest convenience, and to maintain an orderly service parking area.

Requirements

• A high school diploma or equivalent desired.
• A minimum of six (6) months customer service experience, desired.
• Ability to operate a manual transmission, coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public.
• Must have a valid Texas driver’s license and maintain an acceptable, safe driving record.

Responsibilities

• Provides great guest experience by welcoming all Service guests to ensure their check-in process is simple, easy providing answers to any facility questions.
• Work alongside Service Consultants to ensure all guest's questions are documented and get addressed during the guest's visit.
• Installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all the vehicles brought in for service.
• Retrieves guest vehicles from the parking lot.
• Delivers and picks up guests, as needed.
• Inspects each vehicle for lot damage that may have occurred during the vehicle’s stay in the service department.
• May record any external vehicle damage (scratches, dents) and vehicle information on check-in sheet and submits to designated personnel.
• Follows up with appropriate personnel to ensure guest concerns were resolved.
• Helps maintain a professional appearance of the sales, service department, and courtesy van.
• Secures the courtesy van on premises, usually inside the shop at the end of the day.
• Assists with large events, including preparation, organizing, setting up. Offsite events and dealership location.
• Assists in all areas of the dealership as needed.
• Maintains assigned workplace in an organized and clean manner.
• Maintains high ethical standards in all actions.
• Maintains professional appearance at all times.

Benefits

• Saturday catered lunches.
• Full Suite of Medical Benefits to include Health, Dental and Vision Insurance with competitive premiums available to any full-time team member
• Paid Vacation (accruals earned on Full Time or Part Time status)
• Team member referral bonus program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Team Member discounts for vehicle service & retail products
• Development and growth opportunities
• 401k with a generous Company match
• Onsite Fitness Center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED