Service to the Armed Forces (SAF) Specialist, Mobile

American Red Cross • Norfolk, VA

7d • Hybrid

About The Position

The American Red Cross is seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division mission. This position is regional and part of a mobile staff, requiring strict medical and security clearances. Worldwide deployment is a condition of employment, with mobile staff typically deploying for 6 months at a time, approximately once every 18-24 months, to any military base globally. Relocation assistance is limited to current employees within a 50-mile radius within the division.

Requirements

• Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or related field; or related equivalent experience.
• A minimum of five years related experience in program management or related field is required.
• Requires strong computer skills.
• Public speaking skills and the ability to communicate effectively verbally and in writing are required.
• Must have strong interpersonal skills and the ability to work well in an individual or team environment.
• The ability to balance multiple priorities is essential.
• U.S. citizenship is required.
• Must be able to obtain a secret security clearance and a no-fee U.S. passport.
• Worldwide mobility is a condition of employment and an essential function of this position.
• Must accept work assignments anywhere in the world, including conflict areas, where the American Red Cross is providing services to members of the military and their families.
• Must meet strict medical and physical requirements, including immunizations required by the U.S. military.
• May be required to wear military uniforms, and live and work in harsh and stressful environment in conflict areas.
• Periodically accompanies the military on deployments.

Nice To Haves

• Familiarity with military culture, regulations and protocol is strongly desired.
• Experience with American Red Cross programs and services is strongly desired.
• Ideal candidates will have a passion for supporting military members with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.
• Candidates need to thrive on service and teamwork.
• Candidates must be adaptable with an ability to manage through ambiguity engaging others in problem solving complex issues.

Responsibilities

• Manage and administer the delivery of American Red Cross services to meet the needs of United States military members, veterans, and their families in accordance with Red Cross policies and procedures.
• Support the delivery of International Services programs and services.
• Provide support, development, and/or leadership guidance to all volunteers.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
• Serve as the “face” of the Red Cross at assigned locations, building strong relationships with military leadership, key organizations, and community leaders.
• Cultivate relationships and partnerships with external constituents in the local community, including government organizations, corporate partners, civic organizations, and other community charitable and nonprofit agencies.
• Conduct outreach including command meetings, education briefings, presentations, or information sessions.
• Build community presence through enhancing marketing opportunities with local Armed Forces Network, utilization of social media platforms, and leveraging local base advertising opportunities.
• Manage a volunteer engagement program and cycle to enable delivery of all Red Cross programs and services on a military installation and in their local community.
• Manage volunteers who will be the primary resource to administer the delivery of American Red Cross services.
• When volunteers are unavailable, the manager is responsible for delivering the mission-specific services.
• Develop and implement local needs assessment and Volunteer Program Plan.
• Recruit and train leadership volunteers to support placement and supervision of staff and programs.
• Effectively utilize the Volunteer Connection Platform to manage, document, train, recognize and communicate with volunteers.
• Ensure the consistent delivery of SAF and IS U.S. services to all clients in their area.
• Provide supervision of volunteer Service Delivery staff.
• Coordinate services to military treatment facilities and VA hospitals through rehabilitation programs, material assistance, resiliency training and morale items and support.
• Ensure community outreach, to include command meetings and education briefings, presentations, or workshops.
• Ensure a strong military community outreach program and implementation of special events and projects in support of SAF/IS U.S. initiatives.
• Manage support services to military members and their families to include family follow-up information and referrals, and other related services.
• Provide support for the emergency communications center with local information, as appropriate.
• Develop outreach strategies aimed at promoting International Services U.S. programs to the community and ensuring the local community is aware of available programs and services.
• Develop and manage budgets and expenditures to ensure programs are operating within budget.
• Monitor and report on the outcomes and results of programs and services to ensure organizational accountability and make recommendations for continuous improvement.
• Support both the day-to-day operations and emergency needs of the Hero Care Center as a member of the Hero Care Network Contingency Team.
• Complete all trainings and requirements to maintain casework proficiency, to include working shifts and participating in readiness drills.
• Respond to emergency, surge, and disaster situations, as needed.
• Maintain all medical and security requirements.
• Engage in annual deployment familiarization program to include trainings and meetings.
• When activated to deploy, participate in additional trainings and meetings to prepare for deployment.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level