Service/Telematics Planner

Sundt • Tempe, AZ

5h • Onsite

About The Position

The Service/Telematics Planner supports the Equipment Services (ES) department by assisting with system administration, process improvements, telematics coordination, preventative maintenance tracking, and equipment data accuracy. This role serves as a key liaison between field technicians, mechanics, accounting, and management to ensure equipment utilization, maintenance, and billing processes are accurate and efficient.

Requirements

• Ability to work collaboratively with field technicians, mechanics, accounting, and management.
• Experience with JD Edwards (JOE) Enterprise One; Heavy Job experience preferred.
• Experience with preventative maintenance programs, equipment servicing workflows, and work order management.
• High School Diploma or GED required.
• Prior experience in heavy equipment dealership operations, construction equipment management, contractor or fleet maintenance environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook required).
• Strong organizational skills with high attention to detail.
• Strong understanding of heavy equipment operations, maintenance cycles, and utilization tracking.

Nice To Haves

• Heavy Job experience preferred.

Responsibilities

• Assist the Equipment Services (ES) department with system administration, IT support, and process improvement initiatives.
• Coordinate telematics devices across the heavy equipment fleet, (Vision Link, JD Link, iCraneTrax,etc).
• Ensure equipment data accuracy across all related mobile and web applications.
• Maintain accurate equipment data across OEM and fleet management platforms (CAT, CAT Inspect, and related apps).
• Maintain fuel and DEF inventories, entries, month end reporting.
• Maintain machine control and survey gear inventory, including tracking, internal transfers, and documentation.
• Monitor preventative maintenance (PM) service work orders, including assigning work to technicians, tracking status, and ensuring timely closure.
• Process equipment-related invoices, including fuel, DEF, and telematics, for inventory and payment.
• Process month-end close activities, including journal entries and reconciliation related to fuel, telematics and inventory.
• Support field lube technicians and mechanics with JD Edwards (E1) questions, training, and troubleshooting.

Benefits

• Competitive pay
• Industry-leading benefits
• 401k
• Employee stock ownership plan
• Incentive programs for craft and administrative employees
• Training that focuses on personal and professional growth
• Market Competitive Salary (paid weekly)
• Bonus Eligibility based on company, group, and individual performance
• Employee Stock Ownership Plan & 401K
• Industry Leading Health Coverage Starting Your First Day
• Flexible Time Off (FTO)
• Medical, Health Savings, and Wellness credits
• Flexible Spending Accounts
• Employee Assistance Program
• Workplace Wellness Programs
• Mental Health Program
• Life and Disability Insurance
• Employee-Owner Perks
• Educational Assistance
• Sundt Foundation - Charitable Employee-Owner's program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED