Service Technician

Morgan Properties•Largo, MD

14h•Onsite

About The Position

This full-time Service Technician role, also referred to as Service Manager or Maintenance Supervisor, is responsible for ensuring that the physical aspects of a 300-unit community meet both company standards and applicable laws. The individual will lead a team of Maintenance Technicians, providing expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair. Key responsibilities include interviewing, hiring, and training new team members, mentoring them to increase their knowledge and skill set, managing maintenance materials inventory, and establishing various maintenance schedules. The role requires partnering with office staff to provide exceptional service to residents and being personally available for 24-hour on-call emergencies, including snow and ice events.

Requirements

Active and valid driver’s license and a personal vehicle.
Live within a 30-minute commute of the properties.
One-year certificate, 5+ years of related experience, or equivalent education and experience.

Nice To Haves

HVAC/EPA/CFC Certification preferred.

Responsibilities

Interview, hire and train new team members.
Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies;
Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
Manage and organize inventory of all maintenance materials.
Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
Regularly inspect community buildings, including vacant units.
Planning, assigning and directing work of maintenance team.