Service Technician
About The Position
We are seeking an experienced electronic security service technician to join our fast-growing and dynamic team. The Senior Service Technician is responsible for the service, maintenance, troubleshooting, programming, testing and repair of enterprise level electronic security systems for Healthcare, Higher Education, Utilities, Pharmaceutical, Data Center & Technology and Oil & Gas customers. This role serves as a technical leader in the field, providing advanced support mainly for Access Control, Video Surveillance, and related low-voltage systems. The Senior Service Technician ensures systems operate reliably, maintains strong customer relationships, and supports the operation team when needed. Some travel may be required, along with after-hours service calls.
Requirements
- Minimum of 5 years of experience with installing and maintaining enterprise-level access control systems
- Minimum of 5 years of experience with installing and maintaining enterprise-level video management systems (IP-based and analog)
- Technical/electrical background
- Superior problem solving and communication skills
- Ability to work independently with minimal supervision
- Familiarization with local electronic security codes and industry standards
- Understanding and ability to work safely in a chemical plant environment
- Ability to safely operate a company vehicle
- Must be at least 21 years of age to drive a company vehicle
Nice To Haves
- Access Control System Vendor Certifications in Software House, Genetec, ProWatch and/or Lenel
- Video Management System Vendor Certifications in Genetec, Avigilon, Exaqc, MaxPro, and/or Milestone
- Intrusion Detection System Vendor Certifications in Senstar/Optellios, and/or FFT
- Networking and IT knowledge
- TWIC Cardholder
- Experience in computer operating systems, network design and implementation
Responsibilities
- Service, maintenance, troubleshooting, programming, testing and repair of enterprise level electronic security systems
- Provide advanced support for Access Control, Video Surveillance, and related low-voltage systems
- Ensure systems operate reliably
- Maintain strong customer relationships
- Support the operation team when needed
- Perform after-hours service calls
Benefits
- Compensation based upon background and experience
- Company vehicle
- Full benefits package
- Vacation
- Cell phone Allowance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
