Service Technician

Diversey•Lynchburg, VA

10h•Onsite

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. This position involves being a technician supporting chemical applications and working with a local Solenis team at papermills in the Lynchburg area. In this position the employee will be trained to conduct lab testing, repair and install chemical feed equipment, input numbers into excel, inventory control, chemical transfers, and maintain a positive customer relationship.

Requirements

High School Diploma or GED equivalent
High safety awareness- Ability to complete safety training, follow safety policies and work in a safety-oriented manner
Ability to work in an industrial environment: short term exposure to hot and cold areas, industrial noise wearing ear protection (ear plugs), etc.
Must be able to lift 50lbs.
Plumbing/mechanical/electrical skills. Knowledge and ability in at least one these areas.
Proficiency in MS Office programs (Word, Excel)
Good interpersonal communication skills.
Strong troubleshooting skills.
Team player.

Nice To Haves

On the job training will be conducted.
There will be team support to help.

Responsibilities

Performs routine testing and monitoring at the customer site including data entry and will be expected to contribute to service report preparation
Interfaces with the customer to understand any issues with chemicals or equipment
Manages product inventory at the customer including deliveries and chemical transfers
Adjusts chemical feed levels to meet optimal chemical performance based on routine testing and monitoring
Alerts the account manager of any problems or opportunities with the customer and begins to troubleshoot issues
Conducts expanded testing of process variables to identify dosage improvements or mechanical impacts
Specs out, sets up, maintains and troubleshoots Solenis monitoring and feed equipment
Works with the local team and customers to ensure optimal program performance