Service Technician

A&B Business Inc•Marshall, MN

1h•$20 - $21•Onsite

About The Position

A&B Business Solutions is seeking a Field Service Technician to support their printer and copier customer base. This role involves performing field repairs and maintenance on various office equipment, managing service calls, and maintaining accurate repair records. The company emphasizes a strong culture of employee appreciation, community involvement, and continuous development. They offer paid on-the-job training and are looking for career-minded individuals who excel in customer service.

Requirements

High school diploma or GED
Clean driving record and valid driver’s license
Natural mechanical or electronic ability

Nice To Haves

Background in electronics and/or mechanical devices a plus
Vocational Technical education is helpful a plus

Responsibilities

Provide an outstanding customer experience through great communication and support.
Perform field repairs and maintenance on various office equipment to manufacturers specifications
Manage your day completing service calls to meeting customer expectations and company processes
Maintain accurate repair records for time, part, and company assets
Manage your car stock inventory
Performs other duties as directed by Service Management
Ability to make decisions, use the tools available and the resources of others to accomplish objectives
Able to work comfortably with a variety of customers and associates
Flexible attitude and versatility in learning
High level of comfort using computers, tablets, phones, or other handheld devices