Service Technician, HVAC Repair

Transformco•Richmond, VA

About The Position

Sears Home Services is hiring an HVAC Repair Technician to diagnose and repair appliances in customers’ homes. The role suits people who enjoy solving problems, fixing equipment, helping homeowners, and working away from a desk. Sears provides year-round work, training, peer mentoring, flexible schedules, career advancement opportunities, a company vehicle, uniforms, specialty tools, a mobile phone, and an app for technical support and paperwork. The base hourly rate is $22–$36, depending on experience. Technicians may also earn performance bonuses and sales incentives. The benefits include medical, dental, and vision coverage, an additional $4,000 annual subsidy for associates with dependents, and a 401(k) plan with a 100% company match up to 3%. Technicians are not on call.

Requirements

  • High school diploma or general education degree.
  • EPA Type II or EPA Universal certification.
  • Mechanical knowledge, including the use of testing and repair tools.
  • Ability to follow directions and processes for quality workmanship.
  • Ability to use a smartphone, including for part ordering.
  • Must pass a background check and drug screen.
  • Valid driver’s license for the state in which the technician works.

Responsibilities

  • Repair appliances with high levels of quality and efficiency.
  • Deliver a consistently delightful customer experience that exceeds expectations.
  • Provide customers with value-added solutions to help make their homes cleaner, more comfortable, and protected.
  • Keep the company truck well-maintained and organized.
  • Help manage parts efficiently.

Benefits

  • Medical, dental, and vision benefits.
  • An additional $4,000 annual subsidy for associates with dependents.
  • 401(k) plan with 100% company match up to 3%.
  • Opportunity to earn performance bonuses and sales incentives.
  • Flexible schedules; technicians are not on call.
  • Year-round work.
  • Expert training.
  • Onboarding buddy and peer mentoring.
  • Career advancement and cross-training opportunities.
  • Company vehicle, uniforms, specialty tools, mobile phone, and technical-support app.
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