Service Technician

Steve Marshall Group•Kamloops, BC

76d

About The Position

Rivershore Ram is looking for a skilled and driven Automotive Service Technician who takes pride in doing the job right the first time. As a key member of our Service Department, you will work on a full range of Ram trucks and Chrysler, Dodge, and Jeep vehicles — from routine maintenance to advanced diagnostics and complex repairs. This is an opportunity to join a busy, well-equipped shop where your technical expertise, efficiency, and commitment to quality workmanship directly impact customer satisfaction and shop performance. If you’re a certified technician who thrives in a fast-paced dealership environment, values teamwork, and wants to build a long-term career with a high-performing team, we want to hear from you. Role Summary: The Service Technician is responsible for diagnosing, repairing, and maintaining vehicles to ensure they operate safely and efficiently. This role requires technical expertise, attention to detail, and a commitment to providing high-quality service. The ideal candidate is skilled in automotive systems, safety-conscious, and able to work effectively both independently and as part of a team.

Requirements

Red Seal Certification in Automotive Service.
Extensive experience diagnosing and repairing a variety of vehicle makes and models.
Proficiency with diagnostic tools and repair equipment.
Strong understanding of automotive systems, including electrical, mechanical, and hydraulic systems.
Commitment to safety, quality, and customer satisfaction.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Strong communication skills to explain technical issues to customers and team members.
Valid driver’s license with a clean driving record.

Responsibilities

Diagnostics and Repairs: Perform detailed diagnostics to identify mechanical, electrical, and technical issues in vehicles. Execute repairs to ensure safety, performance, and compliance with OEM standards.
Preventative Maintenance: Conduct routine maintenance services, including oil changes, brake repairs, tire rotations, and system inspections.
Technical Expertise: Stay up-to-date with the latest automotive technologies and use specialized diagnostic tools to troubleshoot and resolve vehicle problems.
OEM Compliance: Adhere to all manufacturer guidelines and service protocols to maintain warranty integrity and ensure repairs meet high-quality standards.
Customer Communication: Collaborate with service advisors to explain findings and recommend necessary repairs or services to customers in an easy-to-understand manner.
Documentation: Maintain accurate records of all work performed, including diagnostics, repairs, and parts used.
Shop Safety: Follow all safety protocols, maintain a clean workspace, and ensure compliance with workplace safety standards.
Training and Mentorship: Share knowledge and provide guidance to apprentices and junior technicians, fostering a culture of continuous learning.
Team Collaboration: Work closely with service advisors, parts staff, and other technicians to ensure efficient workflow and timely completion of jobs.
Test Driving: Test drive vehicles as necessary to confirm repairs and assess overall performance.