Service Technician - Edison at Rino

Greystar Management Services•Denver, CO

About The Position

The Service Technician performs technical and mechanical work to ensure buildings, grounds, amenities, and common areas meet the company’s standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, preventative maintenance, apartment make-ready work, inventory and documentation, and upkeep of shared spaces. It also supports safety and risk management, cost control, and quality assurance for contractor work. The position requires a flexible schedule, including on-call coverage during evenings, weekends, and holidays, and may require travel to other properties or business and training events.

Requirements

  • All Service Technicians must have certifications required by applicable state and local jurisdictions.
  • A valid driver’s license is required to operate a golf cart on the property when applicable, depending on property size.
  • Must be able to work a flexible schedule, including on-call evenings, weekends, and holidays.
  • Must be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Must be able to work indoors and outdoors in all weather conditions.
  • Must be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

  • EPA Type I and II or Universal refrigerant-recycling certification is required for Certified Service Technicians.

Responsibilities

  • Complete work orders arising from resident service requests and perform preventative maintenance by diagnosing problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
  • Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, preparing maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
  • Track the use of maintenance materials and supplies, return unused items to their designated locations, and notify the maintenance supervisor of reordering needs.
  • Complete service-request documentation and other paperwork accurately, fully, and on time.
  • Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
  • Support cost-control programs by repairing rather than replacing parts when possible, avoiding waste, and using tools and equipment correctly.
  • Attend and participate in routine safety meetings, complete required OSHA and other safety training, and promptly and accurately report accidents and incidents.
  • Periodically inspect work by contractors, vendors, and service providers to verify it meets quality, scope, and specification requirements.
  • Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical-property needs to management.
  • Provide on-call coverage during evenings, weekends, and holidays; travel may be required to assist other properties or attend training and business meetings.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost or free basic employee-only medical coverage.
  • Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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