Service Technician - Bradenton/Sarasota
About The Position
Bo’s Generators, part of the Power Support Partners family, is seeking a Service & Maintenance Technician for the Bradenton/Sarasota area. This role involves performing preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generators. Operating from a home-based dispatch model, the technician will travel directly to customer locations. The ideal candidate is self-motivated, mechanically inclined, organized, and comfortable working independently while providing exceptional customer service and representing the company with professionalism and integrity.
Requirements
- 2+ years of experience in generator service, electrical work, mechanical repair, HVAC, diesel, automotive, or related technical field.
- Strong troubleshooting and diagnostic abilities.
- Ability to work independently with minimal supervision.
- Valid driver's license with an acceptable driving record.
- Comfortable using tablets, smartphones, and service software.
- Ability to lift 50 pounds and work outdoors in varying weather conditions.
Nice To Haves
- Experience servicing Generac, Kohler, Cummins, Briggs & Stratton, or similar generator systems.
- Electrical troubleshooting experience.
- Generac certification or willingness to obtain certification.
- Residential service experience and strong customer service skills.
Responsibilities
- Perform annual and semi-annual generator maintenance visits, including inspections, oil changes, filter replacements, battery testing, and operational checks.
- Identify potential issues before they become service failures and document maintenance findings and recommendations.
- Diagnose electrical, mechanical, fuel, and control system issues on generators.
- Troubleshoot generator failures and performance concerns.
- Complete repairs on residential and light commercial standby generators.
- Test equipment after repairs to ensure proper operation.
- Communicate professionally with customers before, during, and after service visits, explaining findings and repair recommendations clearly.
- Accurately complete service tickets, inspection reports, and required documentation in Service Titan.
- Utilize company software and mobile applications to manage work orders.
- Maintain inventory levels and vehicle stock.
- Coordinate with dispatch and management regarding scheduling, parts needs, and customer follow-up.
Benefits
- Competitive compensation package based on experience and qualifications
- 10 paid-time-off (PTO) days for vacation, sick leave, and personal days
- 9 paid holidays to observe major national holidays
- 401(k) retirement plan with company matching
- Comprehensive health, vision, and dental insurance coverage
- Opportunities for career growth and professional development
- Supportive and collaborative team environment
- Employee discounts on products and services
- Uniforms and safety gear provided
- Ongoing training and certification opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
