SERVICE SHOP - Service Technician
About The Position
As a Service Technician at Team Town Sports, you will be the expert on assessing and provide recommendations on maintenance and servicing of our customers’ equipment. You will provide advice and problem solve equipment needs, and then set up and repair. Complete Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs. Maintain all shop equipment and service area. Provide appropriate quotes for services provided. Ensure all required documentation is complete and signed prior to releasing equipment to the customer. Stay up to date on new equipment and fitting and maintenance techniques.
Requirements
- Passionate and knowledgeable about the sports played and the equipment carried.
- Excellent communication and interpersonal skills.
- Ability to build trust.
- Positive work attitude.
- Strong attention to detail.
Nice To Haves
- Previous customer service experience.
- Previous Service Shop experience.
Responsibilities
- Assess and provide recommendations on maintenance and servicing of customer equipment.
- Provide advice and problem-solve equipment needs.
- Set up and repair equipment.
- Complete Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs.
- Maintain all shop equipment and service area.
- Provide appropriate quotes for services provided.
- Ensure all required documentation is complete and signed prior to releasing equipment to the customer.
- Stay up to date on new equipment and fitting and maintenance techniques.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
