Service Technician - Turf Equipment

QUALITY EQUIPMENT • Wilson, NC

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About The Position

Quality Equipment is seeking a Service Technician - Turf Equipment for its Wilson store. Quality Equipment is a John Deere dealer with 35 locations serving agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. The role performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products, including component and machine disassembly, assembly, and repair. The technician completes assigned service tasks, documents work, reports additional work needed for safe operation, participates in directed training, tracks time and materials, maintains an orderly work area, reports unsafe or unserviceable shop equipment, and follows safety rules. The position involves use of diagnostic equipment and tools, occasional driving, and physical work including lifting up to 50 pounds.

Requirements

• High school diploma or equivalent experience.
• At least 3 years of experience performing service repairs.
• Ability to document diagnoses and completed work in routine reports and repair orders.
• Proficient knowledge of engines, transmissions, electrical systems, and/or hydraulic systems.
• Ability to use a personal computer and various diagnostic equipment.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic repairs and required maintenance using special tools and equipment in accordance with Technical Manual procedures.
• Ability to communicate effectively one-on-one with customers.
• Ability to operate vehicles and equipment used for diagnostic purposes.
• Valid driver’s license for potential driving situations.
• Must possess a set of tools.

Nice To Haves

• Ability to operate a forklift.

Responsibilities

• Perform basic diagnostic work and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.
• Disassemble, assemble, and repair components and machines.
• Perform service tasks assigned by the Service Manager.
• Complete required forms documenting work performed on repair orders.
• Report additional work required to the Service Manager to ensure equipment can be operated properly and safely by the customer.
• Participate in training programs as directed by the Service Manager.
• Account for time and materials used while performing work duties.
• Maintain a clean work area and perform work in a neat and orderly manner.
• Report shop tools, equipment, or vehicles that are unserviceable or unsafe to use.
• Follow safety rules and regulations while performing work assignments.

Benefits

• Competitive base wages and a structured bonus program.
• Medical insurance.
• Dental insurance.
• Flexible spending account.
• Life insurance.
• Paid time off.
• Paid holidays.
• 401(k) program with employer match.
• Company discount.
• Significant paid training.
• Opportunities for professional and personal development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED