Service Technician

Flow Control GroupAuburn, WA
Hybrid

About The Position

The Service Technician is responsible for performing various maintenance and repair tasks, adhering to safety guidelines, and providing excellent customer service. This role involves cleaning and maintaining equipment such as fan coil units and air handling units, changing filters, performing membrane change-outs, coating plenums, replenishing carbon cells, cleaning air ducts and paint booths, and maintaining vehicle service schedules. The technician will also identify sources of defects, apply filtration solutions, and work to protect and grow the business by developing relationships with current and new accounts.

Requirements

  • Excellent oral and written communication skills utilizing the English language
  • Ability to read and understand specific job requirements (specs)
  • Good attention to detail with solid follow-up skills
  • Good computer skills, including Microsoft Office with proficiency in Outlook
  • Familiarity with the company’s business system
  • Professional appearance and behavior
  • Solid organizational skills with the ability to prioritize effectively
  • Ability to work effectively under pressure and manage multiple assignments simultaneously
  • Meets appropriate deadlines
  • Accurate and results oriented.
  • Committed to providing exceptional customer service
  • Effective time management skills
  • High mechanical aptitude with the ability to quickly grasp technical information.
  • Solid individual contributor who functions equally well as a member of a Team.
  • Must possess and maintain a valid driver’s license in good standing
  • Must be able to obtain DOT health card if assigned location has DOT regulated vehicles.

Responsibilities

  • Work within all established safety guidelines, ensuring that safety policies and procedures are adhered to at all times.
  • Provide world class customer service to both internal and external customers.
  • Cleaning fan coil units
  • Cleaning air handling units
  • Tearing out old filter systems
  • Changing filters
  • Membrane change-outs as applicable
  • Coating plenums with sealant
  • Replenishing carbon cells
  • Cleaning air ducts
  • Cleaning paint booths
  • Maintain vehicle service schedule as needed ensuring vehicles are clean and organized at all times
  • Identify sources of defects and apply filtration solutions
  • Protect and grow the value of our business at assigned accounts
  • Develop additional business with current customers as well as new accounts
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