Service Technician - Jonesboro

CLAAS•Jonesboro, AR

2d•Onsite

About The Position

Delta Harvest Center is part of a family-owned company that has people throughout the delta. Be part of a team that ensures the successful service and sales of the CLAAS product range. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today’s most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story!

Requirements

Must be eligible to work in the U.S.
Must provide personal tools for position.
Excellent oral and written communication skills.
Excellent customer service skills.
Proven ability to read and interpret parts and machine schematics.
Ability to travel within assigned territory and to be able to work with limited supervision.
Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
Must be able to maintain professionalism at all times.
Valid driver’s license with an annual verifiably safe driving history is required.

Nice To Haves

Diesel Technology Degree preferred, or equivalent work experience.
2+ years’ experience in an agriculture or diesel service technician role, preferred.
Prior experience in troubleshooting methods and tools required.
Working knowledge of CLAAS parts, a plus.

Responsibilities

Repairs machines to the customer’s satisfaction in the field, shop, or customer location.
Removes, installs, repairs, disassembles, assembles, performs failure analyses of all CLAAS, and other lines, of assigned equipment including engines, electrical systems, hydraulics, transmissions, power train, brakes, steering, electronic and computer applications, heating and air conditioning (HVAC).
Troubleshoots and repairs customer machines in the shop or customer jobsites.
Uses SIS to order parts, troubleshoot machine systems and research problems.
Conducts machinery inspections.
Machinery set-up and adjustments.
Using laptop, enters labor data, completes service and warranty reports.
Utilizes current service manuals and parts books to look up specs and parts for repairs.
Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards.
Demonstrates regular and punctual attendance at the assigned work location.