Service Technician

ASSA ABLOYBeavercreek, OH
Onsite

About The Position

ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries. As a Service Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

Requirements

  • Mechanical aptitude with experience in repairing electro-mechanical devices.
  • Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
  • Valid driver’s license and a good driving record.
  • High commitment to safety, customer satisfaction, and teamwork.
  • Ability to lift, bend, and use power tools effectively.

Nice To Haves

  • Experience in glazing, storefronts, aluminum frames, and hardware.

Responsibilities

  • Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
  • Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
  • Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
  • Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
  • Participate in training programs and maintain AAADM certification.
  • Participate in on-call rotations after certification and training.
  • Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving and working in various positions as required.

Benefits

  • Competitive pay
  • Robust health insurance options
  • Retirement plans
  • Company vehicle
  • Monthly/quarterly bonus opportunities
  • PTO
  • Holidays
  • Tuition reimbursement
  • Service awards
  • Health, dental, and vision plans
  • 401(k) with company matching
  • Short- and long-term disability, life, accident, and travel insurance
  • 15 PTO days
  • 11 paid holidays
  • Flexible scheduling
  • Ongoing Training & Recognition
  • AAADM certification
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