Service Technician for Maintenance & Repair - On Call As Needed

National Water Services, LLC.•Twin Falls, ID

11d•Onsite

About The Position

We are seeking a dedicated and reliable Service Technician to join our team in Twin Falls, ID. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Requirements

Knowledge of plumbing, electrical and mechanical equipment.
Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
Possess a Smartphone and proficiency in using email for communication and reporting purposes.
Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
Communicate effectively in English.
Provide own transportation and tools for on-site visits.
Applicants must be 18 years of age or older to be considered for this position.

Nice To Haves

Proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously.

Responsibilities

Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
Ensuring timely completion and submission of all required paperwork for payment processing.