Service Technician

Improveit Home Remodeling•Cincinnati, OH

2d•Onsite

About The Position

We are seeking a motivated and skilled tradesman to be a part of our 5-Star Service Team. If you have the skills and the ability to interact directly with customers and you want to earn and grow with a 37-year industry leader, this might be the last place you ever work! The Service Technician position plays a key part of delivering on our promise of a 5-star experience and interacts directly with customers. The 5-Star Service Technician works in the field performing warranty services and occasionally obtaining measurements for new installations. Holds the appropriate amount of concern and focus regarding being on time for each appointment and completing two to four appointments per day, on average.

Requirements

General knowledge of residential construction and basic home improvement and maintenance
Ability to accurately take measurements and translate those into a variety of applications
Strong verbal communications skills (English literacy)
Ability to work flexible shifts and adapt to changing workloads
Familiarity with iPad usage, mobile smart phones, and business/technology applications
Excellent Customer Service skills, with a focus on quality and results
Well-organized and on-time to each appointment, without exception
Self-starter, efficient, productive, works well with a team
Valid Driver’s License

Nice To Haves

5+ years construction experience in the residential remodeling industry with experience in light plumbing, electrical and items associated within a bathroom
3+ years of experience in exterior residential home improvement experience particularly with window replacements and vinyl siding